Chargeback is a transaction not recognized by the credit card holder. This can happen for a number of reasons. Among these reasons are fraud and problems with the product. When that happens, the credit card operator returns the money that would go to your account to the buyer. In this case, it is good practice to file the information about the chargeback and even use it as new financial indicators.
- 1. Pluga keeps an eye on the transactions on your MercadoPago account.
- 2. When there is a chargeback, we add the information to a Google Sheets spreadsheet.
- 3. There is no 3. It is that simple.