Because a lot of times you will need to refund your client; for example, if there is a double payment, or even if your company offers a full refund policy (satisfaction guaranteed or your money back). In this case, it is good practice to let your team - or at least your finance department - know what's going on.
- 1. Pluga keeps an eye on every new refunded payment on your preferred payment system; in this case, MercadoPago.
- 2. When there is a new refund, we share the data in a secure way on a specific Slack channel chosen by you.
- 3. There is no 3. It is that simples.