Connect Intercom with Shopify
Unlock the superpowers of Intercom + Shopify and automate your tasks without having to write a single line of code.
Intercom and Shopify
your way
Check out the available triggers and actions in the integration of apps Intercom + Shopify and build your automation
Created new user
When a new created user is on IntercomTrigger
user ID
Username
User email
User phone
User creation date
User update date
User Tags
Photo (url)
Location: City
Location: State
Location: Country
Company Name
Company ID
Company plan
Company size
The company's website
Company segment
Paid order
For each paid order on ShopifyTrigger
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order: Payment date/time
Order: Payment date/time (formatted YYYY-MM-DD H:M:S)
Created order
For each created order on ShopifyTrigger
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order refunded
For each refunded order on ShopifyTrigger
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Request: Refund date/time
Request: Refund date/time (formatted YYYY-MM-DD H:M:S)
Request: Justification for refund
Order: Full refunded
Processed order
For each processed order on ShopifyTrigger
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: State
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order reversed
For each nullified/refunded payment order on ShopifyTrigger
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Request: Refund date/time
Order: Refund date/time (formatted YYYY-MM-DD H:M:S)
Request: Justification for reversal
Create or update user
create/update a user on IntercomAction
Contact type Required
Email Required
Name
Telephone
User ID
Company ID
Company Name
Company plan
Company size
Company website
Company segmentation
Tags
Event
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Automate Intercom and Shopify
with Pluga integrationsExplore automation templates
For each refunded order on Shopify, create/update a user on Intercom
EXPLOREFor each created order on Shopify, create/update a user on Intercom
EXPLOREFor each paid order on Shopify, create/update a user on Intercom
EXPLOREFor each processed order on Shopify, create/update a user on Intercom
EXPLOREFor each nullified/refunded payment order on Shopify, create/update a user on Intercom
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By connecting the apps you use through Pluga, you can automate various processes in your routine and have time for tasks that really matter. Intercom
MarketingIntercom is a customer service platform and one of the first to offer messaging products for sales, marketing, and support in a single app.
Integrations with Intercom Visit IntercomShopify
EcommerceShopify is one of the world's largest e-commerce platforms. With it, you can create and manage online stores, process payments, manage inventory, analyze sales, and expand your business.
Integrations with Shopify Visit Shopify