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Ready-made templates with Intercom

Pre-configured flows with Intercom, ready to activate in a few clicks.

ActiveCampaign
Intercom

When a new created user is on Intercom, create/update a contact on ActiveCampaign

Automate
Intercom
Nuvemshop (Tiendanube)

With each sale created on Nuvemshop, create/update a user on Intercom

Automate
Intercom
Superlógica Assinaturas

For each settled billing on Superlógica, create/update a user on Intercom

Automate
Intercom
Hotmart

When a subscription is cancelled on Hotmart, create/update a user on Intercom

Automate
Intercom
Webflow

For each refunded order on Webflow, create/update a user on Intercom

Automate
See all templates with Intercom

All automations with Intercom

Trusted by over 10.000 amazing companies

🏆 Top 3 use cases

How do companies use Intercom?

Popular, smart ways to use Intercom every day

  • When a lead takes an action, points are added and the contact is flagged once it hits your quality threshold. The sales team focuses on who is ready, with no manual analysis of behavior.

  • With every ad submission, the data flows to your database and nurturing sequence automatically. Media spend turns into a database ready to convert, without going through a manual import.

  • With every new lead from any channel, the contact is added to the matching list and nurturing flow. Communication starts at the right moment, with no manual contact entry.

Possibilities with Intercom on Pluga

Triggers and Actions of Intercom

The trigger is the event that starts the flow with Intercom, while the action is the task Pluga performs automatically on that app.

Trigger
Intercom

Created new user

When a new created user is on Intercom

user ID

Username

User email

User phone

User creation date

User update date

User Tags

Photo (url)

Location: City

Location: State

Location: Country

Company Name

Company ID

Company plan

Company size

The company's website

Company segment

Action
Intercom

Create or update user

create/update a user on Intercom

Contact type Required

Email Required

Name

Telephone

User ID

Company ID

Company Name

Company plan

Company size

Company website

Company segmentation

Tags

Event

How it works

How to integrate with Intercom

1. Trigger Intercom Created new user
2. Action Target app Perform an action…
1. Trigger Source app When something happens…
2. Action Intercom Create or update user
How to use Intercom on Pluga

Boost Intercom in your workflow

With Pluga, you connect Intercom to one (or more!) apps to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "When a new created user is on Intercom".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with Intercom and what Pluga should run automatically at each step.

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

    Explore
  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

    Explore
  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

    Explore
  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

    Explore
  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

    Explore
  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

    Explore
  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

    Explore
  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

    Explore
Intercom

Intercom

Marketing

Connect Intercom to 133+ apps with Pluga and turn your work into a productive machine. Capture leads from all your channels, place each contact in the flow that makes sense for them and keep your database status always current, automatically.

See more integrations with marketing Visit Intercom

Frequently Asked Questions

Everything you need to know to get started with Intercom on Pluga.

  • With Pluga, you can connect the app Intercom with over 133 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.

  • At Pluga, you can create up to 3 automations with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create automations between Intercom and other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of automations between Intercom and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of automations between Intercom and other apps without any technical knowledge required.

  • Automating Intercom with other apps allows you to boost various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.

  • No, Pluga is not affiliated with or created by Intercom. Generally, Pluga accesses the documentation provided by Intercom and independently develops the available integrations. Any mentions of Pluga on the Intercom website are strictly voluntary collaborations. Pluga remains solely responsible for the maintenance and support of its automation services.