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Ready-made templates with AI Toolkit

Pre-configured flows with AI Toolkit, ready to activate in a few clicks.

PREMIUM
RD Station CRM
AI Toolkit
Facebook Lead Ads

Qualify leads from Facebook Lead Ads and add them to RD Station CRM

Automate
PREMIUM
Conta Azul
AI Toolkit
Gmail

Extract data from your Gmail using the AI Kit and create accounts payable in Conta Azul.

Automate
PREMIUM
Slack
Router
AI Toolkit
Zendesk

Classify Zendesk tickets by support tier (L1, L2, or Finance) using the AI Toolkit and notify the appropriate Slack channel.

Automate
PREMIUM
Slack
AI Toolkit
RD Station CRM

Summarize RD Station CRM deal notes using the AI Kit and send an executive summary to the sales team in Slack.

Automate
PREMIUM
Trello
AI Toolkit
Gmail

Translate briefing emails received in Gmail using the AI Toolkit and create a translated card in Trello.

Automate
See all templates with AI Toolkit

AI Toolkit in practice

How different teams use AI Toolkit in everyday automations.

Illustration of AI Toolkit being used in a Pluga automation

  • Every incoming lead is analyzed by AI and classified on a scale you define. The result automatically fills the qualification field in your CRM, with no manual triage.

    Qualify leads with AI Toolkit

  • Orders, cancellations, and exchanges that arrive by email automatically become structured data: AI Toolkit extracts each field separately and delivers everything organized in your ERP or spreadsheet.

    Extract data with AI Toolkit

  • Forms, CRM notes, and long feedback turn into short summaries instantly. AI Toolkit condenses the text and delivers it ready to create tasks, notify your team, or generate a report.

    Summarize texts with AI Toolkit

  • Briefs, tickets, and product descriptions that arrive in another language are automatically translated before the next step. AI detects the source language and delivers the result in your team's language.

    Translate with AI Toolkit

All automations with AI Toolkit

Trusted by over 10.000 companies

Possibilities with AI Toolkit on Pluga

Available actions with AI Toolkit

The action is the task Pluga performs automatically on AI Toolkit, every time a trigger runs.

Premium Action
AI Toolkit

Summarize content

Condenses long texts into short versions (e.g., email summary)

  • Turn long customer support transcripts into report-ready bullet points
  • Condense open-ended feedback from evaluation forms
  • Create concise versions of deal notes for team notifications
Google Forms RD Station CRM ZapSign Slack Notion

Model Required

Information to be summarized Required

Premium Action
AI Toolkit

Extract data

Extracts structured data from text (e.g., name, email, amount)

  • Extract amounts, names, and dates from emails or text blocks
  • Convert free-form messages into structured fields for your CRM, ERP, or spreadsheet
  • Extract the scope, deadline, and budget from project briefing emails
Gmail Omie ERP Trello Notion Google Sheets
+1

Model Required

Text to be extracted Required

Fields to extract

Premium Action
AI Toolkit

Translate content

Converts text between languages (e.g., EN to ZH)

  • Translate support tickets received in another language
  • Translate project briefs from international clients into your team's language
  • Translate product descriptions for upload to international marketplaces
Gmail Zendesk Google Sheets Trello Google Forms

Model Required

Information to be translated Required

Source Language Required

Target Language Required

Premium Action
AI Toolkit

Classify content

Classifies texts into categories of the same scale (ex: hot, warm or cold lead)

  • Separate leads by temperature (hot, warm, or cold) before sending them to your CRM
  • Route support tickets by support level (L1, L2, or Finance)
  • Segment form responses by interest profile
  • Categorize NPS feedback as Promoter, Passive, or Detractor
Zendesk Typeform Google Forms RD Station CRM

Model Required

Information to be classified Required

Categories

How it works

How to integrate with AI Toolkit

1. Trigger Source app When something happens…
2. Intermediate action AI Toolkit Summarize content, Translate content, Classify content, Extract data
3. Action Target app Perform an action…
Works even better with

Boost AI Toolkit with other workflow features

Combine multiple resources to build even smarter workflows with AI Toolkit.

Router

Router

Explore

The Router lets you create conditional paths within a single workflow. You define the criteria, and Pluga routes the execution to the right path based on the captured data.

Formatter

Formatter

Explore

The Formatter standardizes dates, numbers, and text as they pass through your automation, formatting everything automatically. Data leaves one app and arrives in the next in the expected format.

Loop

Loop

Explore

The Loop identifies each item in a list from previous workflow steps, splits them into individual data sets, and runs the following actions once for each item.

Frequently Asked Questions

Everything you need to know to get started with AI Toolkit on Pluga.

  • AI Toolkit is a Premium Pluga feature that adds artificial intelligence directly to your automations, without writing any prompts. It performs four types of operations on the text that flows through your automation: classify, extract data, summarize and translate.

  • No. AI Toolkit was designed specifically to remove that barrier. Instead of integrating directly with an AI, AI Toolkit abstracts that step away: you choose the action, define the task parameters, and Pluga takes care of the rest. No code and no prompts required.

  • They're complementary features with different purposes. AI Toolkit is ideal for specific, predictable tasks within a linear flow. AI Agents, on the other hand, work like an autonomous "brain": they interpret context, hold conversations, make conditional decisions and access knowledge bases. Use AI Toolkit when the task is deterministic; use Agents when the flow needs reasoning and adaptation.

  • AI Toolkit works as an intermediate step in any Pluga automation. In practice, it connects well with apps like Facebook Lead Ads, Zendesk, Typeform, Google Forms, Gmail, RD Station CRM, Omie, Conta Azul, Trello, Notion, Google Sheets, Slack and ZapSign, among the more than 136 apps available on the platform. You can also combine it with other native features, like Router, Formatter and Loop.

  • AI Toolkit actions are marked as Premium, which means they're available on Pluga's paid plans. Usage consumes events from your plan as normal, with no separate charge for AI usage. During the first 7 days of your account, every Premium feature is unlocked for testing.

  • The four most common use cases in practice are: lead qualification, data extraction from emails and forms, summarizing feedback and notes, and automatic translation.