All automations with JivoChat

Possibilities with JivoChat

Check out the use cases to automate and make the most of integrations with JivoChat

JivoChat

Ended chat

For each finalized online chat on JivoChat

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
JivoChat

Ended chat

For each finalized online chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Chat review

Chat agent names

Chat agent emails

Department name

Chat messages

Chat messages (HTML)

JivoChat

Offline Chat

For each conducted offline chat on JivoChat

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
JivoChat

Offline Chat

For each conducted offline chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Message

Trusted by over 10.000 amazing companies

Create automations with JivoChat
and say goodbye to manual (and tedious) tasks!

By connecting JivoChat to the apps you use through Pluga, you can automate various processes in your routine and
have time for tasks that really matter.

Automatic transfer of your contacts' information to other apps

Automating the transfer of your contact base (leads) information to other apps can greatly facilitate tasks that involve managing them.

At Pluga, you can do this with ease and also helps optimize the work of people, avoiding possible human errors.

Card with contact information being sent to other apps

Automate your sales tracking

With the help of Pluga's automations, you can put your business's sales control on autopilot. This way, tasks surrounding inventory, finance, and logistics can be more aligned and optimized, directly impacting your customer's satisfaction.

Data from a new sale being sent to a spreadsheet

Automated financial control

Dealing with finances requires a lot of attention. For this, integrating apps can be a great ally! With Pluga, you can connect your financial management software and payment methods to other apps to automate tasks involving the organization of your finances.

Data from a new charge being sent to an invoicing app

Reduce communication noise - and rework!

If your company uses any type of internal communication tool, it's possible to automate the routine of notifications and alerts within it.

At Pluga, for example, you can connect this software to your project management platform so that every time a task changes status, this is communicated in a channel. In other words, it increases productivity, reduces communication noise, and avoids possible rework.

Automatic notification in the internal communication app

Customized alerts for customers

Often, personalized communication is what will captivate a customer to keep them interested in your brand. But doing this manually is almost impossible. Using Pluga, you can send these notifications automatically without losing personalization.

Automatic message sent to the customer's WhatsApp

How to automate JivoChat with Pluga?

Pluga allows you to create automations between JivoChat and various other apps in a simple, practical way without needing to write a single line of code. See the steps to automate your tasks and start focusing on what really matters.

  • Trigger and source app of the automation

    What is the automation trigger?

    The trigger is the step that initiates automation. In the integration process, it is selected after choosing the source app. Based on this choice, you can define what will happen in the destination app of your automation.

  • Action and destination app of the automation

    What is an action within an automation with JivoChat?

    An action works as a response to the selected trigger. In other words, it occurs from the moment the trigger is activated: when something happens in the app selected as the source, the action will be performed in the destination app.

  • Information mapping of the automation

    How does information mapping work?

    Mapping is where you configure which information captured from the source app will be sent to each of the fields in the destination app(s). In this step, you define which information from one app should fill the fields of the other software.

  • Automation with multiple actions among more than two apps

    Is it possible to have more than one action?

    Through Pluga, you can create automations integrating multiple apps at once. For example, you can integrate an ad app + online spreadsheet + internal communication software, so when the trigger is activated, the first action is executed, and a notification is sent to your team.

JivoChat

JivoChat

Chatbot

JivoChat is an internal communication and customer service platform that allows you to communicate in real-time with your clients and potential clients through various channels, such as online chat, phone, email, and social media.

Visit JivoChat

Frequently Asked Questions

  • With Pluga, you can connect the app JivoChat with over 130 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.

  • At Pluga, you can create up to 3 automations with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create automations between JivoChat and other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of automations between JivoChat and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of automations between JivoChat and other apps without any technical knowledge required.

  • Automating JivoChat with other apps allows you to boost various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.

  • No, Pluga is not affiliated with or created by JivoChat. Generally, Pluga accesses the documentation provided by JivoChat and independently develops the available integrations. Any mentions of Pluga on the JivoChat website are strictly voluntary collaborations. Pluga remains solely responsible for the maintenance and support of its automation services.