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Ready-made templates with JivoChat

Pre-configured flows with JivoChat, ready to activate in a few clicks.

Omie CRM
JivoChat

For each conducted offline chat on JivoChat, create or update an opportunity on Omie's CRM module

Automate
SendGrid
JivoChat

For each finalized online chat on JivoChat, send an email through SendGrid

Automate
Omie CRM
JivoChat

For each finalized online chat on JivoChat, create or update an opportunity on Omie's CRM module

Automate
Google Sheets
JivoChat

For each conducted offline chat on JivoChat, update or add data in a new row of a Google Sheets spreadsheet

Automate
Ploomes
JivoChat

For each conducted offline chat on JivoChat, create/update a card on Ploomes

Automate
See all templates with JivoChat

All automations with JivoChat

Trusted by over 10.000 amazing companies

🏆 Top 3 use cases

How do companies use JivoChat?

Popular, smart ways to use JivoChat every day

  • When someone sends a message on WhatsApp or the site chat, a reply goes out instantly with the information the person asked for. First contact happens at any hour, without depending on someone being available to type.

  • During the conversation, the information collected becomes variables, tags or filled-in fields on the contact record. Segmentation follows what the person actually answered, and the next messages land better tuned.

  • When a chat conversation starts or ends, the content is sent to the channel where the team works: internal chat, email, CRM or spreadsheet. No request stays stuck in the messaging app and follow-up happens where the team already is.

Possibilities with JivoChat on Pluga

Available triggers with JivoChat

The trigger is the event on JivoChat that automatically starts the flow on Pluga, firing one or more actions.

Trigger
JivoChat

Ended chat

For each finalized online chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Chat review

Chat agent names

Chat agent emails

Department name

Chat messages

Chat messages (HTML)

Trigger
JivoChat

Offline Chat

For each conducted offline chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Message

How it works

How to integrate with JivoChat

1. Trigger JivoChat Ended chat, Offline Chat
2. Action Target app Perform an action…
How to use JivoChat on Pluga

Boost JivoChat in your workflow

With Pluga, you connect JivoChat to one (or more!) apps to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "For each finalized online chat on JivoChat".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with JivoChat and what Pluga should run automatically at each step.

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

    Explore
  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

    Explore
  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

    Explore
  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

    Explore
  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

    Explore
  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

    Explore
  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

    Explore
  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

    Explore
JivoChat

JivoChat

Chatbot

Connect JivoChat to 133+ apps with Pluga and turn your work into a productive machine. Log every new contact, send conversation content to your CRM, your spreadsheets or your AI Agent, and fire automatic replies at the right moment.

See more integrations with chatbot Visit JivoChat

Frequently Asked Questions

Everything you need to know to get started with JivoChat on Pluga.

  • With Pluga, you can connect the app JivoChat with over 133 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.

  • At Pluga, you can create up to 3 automations with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create automations between JivoChat and other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of automations between JivoChat and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of automations between JivoChat and other apps without any technical knowledge required.

  • Automating JivoChat with other apps allows you to boost various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.

  • No, Pluga is not affiliated with or created by JivoChat. Generally, Pluga accesses the documentation provided by JivoChat and independently develops the available integrations. Any mentions of Pluga on the JivoChat website are strictly voluntary collaborations. Pluga remains solely responsible for the maintenance and support of its automation services.