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Ready-made templates with Twilio

Pre-configured flows with Twilio, ready to activate in a few clicks.

All automations with Twilio

Trusted by over 10.000 amazing companies

🏆 Top 3 use cases

How do companies use Twilio?

Popular, smart ways to use Twilio every day

  • When a critical event happens, a message is fired by SMS to whoever needs to act. The urgent reaches the team even away from the office, without depending on screen access.

  • When an action happens in your operation (a purchase, a booking, a signup), the matching message is sent by SMS on its own. The alert reaches the person's phone directly, without sending message after message by hand.

  • At every important step (an order, a booking, a signup), the confirmation SMS fires on its own. The customer gets immediate certainty that the action was registered, with no waiting for a reply.

Possibilities with Twilio on Pluga

Available actions with Twilio

The action is the task Pluga performs automatically on Twilio, every time a trigger runs.

Action
Twilio

Send SMS

send an SMS via Twilio

Sender Required

Recipient Required

Message Required

Media URL

Alphanumeric sender ID

Action
Twilio

Send voice message

send a voice message via Twilio

Sender Required

Recipient Required

Message Required

Voice Type

Language

How it works

How to integrate with Twilio

1. Trigger Source app When something happens…
2. Action Twilio Send SMS, Send voice message
How to use Twilio on Pluga

Boost Twilio in your workflow

With Pluga, you connect Twilio to one (or more!) apps to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "For each response on a Facebook Lead Ads advertisement".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with Twilio and what Pluga should run automatically at each step.

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

Twilio

Twilio

Phone & SMS

Connect Twilio to 133+ apps with Pluga and turn your work into a productive machine. Fire SMS and notifications on every customer action, confirm bookings and send reminders at the right time — without sending them one by one.

Frequently Asked Questions

Everything you need to know to get started with Twilio on Pluga.

  • With Pluga, you can connect the app Twilio with over 133 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.
  • At Pluga, you can create up to 3 automations with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create automations between Twilio and other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of automations between Twilio and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of automations between Twilio and other apps without any technical knowledge required.

  • Automating Twilio with other apps allows you to boost various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.

  • No, Pluga is not affiliated with or created by Twilio. Generally, Pluga accesses the documentation provided by Twilio and independently develops the available integrations. Any mentions of Pluga on the Twilio website are strictly voluntary collaborations. Pluga remains solely responsible for the maintenance and support of its automation services.