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🏆 Top 3 use cases

How do companies use Whapi?

Popular, smart ways to use Whapi every day

  • A started conversation notifies the team right away, in internal chat or by email, with a summary of what happened so far. Whoever needs to reply gets in fast and fewer people wait on the other side.

  • A signup, a purchase or a booking fires the right message in the person's chat. Contact stays alive outside business hours, with nobody typing them one by one.

  • A lead who shows interest in the conversation goes straight to sales, with a summary of the chat. The handoff arrives ready, without the contact cooling off or losing what was already discussed.

Possibilities with Whapi on Pluga

Triggers and Actions of Whapi

The trigger is the event that starts the flow with Whapi, while the action is the task Pluga performs automatically on that app.

Trigger
Whapi

New message received

New message received in Whapi

Message ID

Sender phone

Sender name

Chat ID

Text body

Message type

Timestamp

URL to download the audio message

Action
Whapi

Send text message

Send text message in Whapi

Recipient's phone Required

Message Required

How to use Whapi on Pluga

Boost Whapi in your workflow

With Pluga, you connect Whapi to one (or more!) apps to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "New message received in Whapi".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with Whapi and what Pluga should run automatically at each step.

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

Whapi

Whapi

Chatbot

Connect Whapi to 130+ apps with Pluga and turn your work into a productive machine. Log every new contact, send conversation content to your CRM, your spreadsheets or your AI Agent, and fire automatic replies at the right moment.

See more integrations with Chatbot Visit Whapi

Frequently Asked Questions

Everything you need to know to get started with Whapi on Pluga.

  • With Pluga, you can connect the app Whapi with over 130 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.
  • At Pluga, you can create up to 3 automations with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create automations between Whapi and other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of automations between Whapi and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of automations between Whapi and other apps without any technical knowledge required.

  • Automating Whapi with other apps allows you to boost various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.

  • No, Pluga is not affiliated with or created by Whapi. Generally, Pluga accesses the documentation provided by Whapi and independently develops the available integrations. Any mentions of Pluga on the Whapi website are strictly voluntary collaborations. Pluga remains solely responsible for the maintenance and support of its automation services.