Connect Intercom with WooCommerce
Connect Intercom with WooCommerce to scale and automate your operations.
Explore automation templates
Automate Intercom and WooCommerce with Pluga integrations
For each created order on WooCommerce, create/update a user on Intercom
For each completed order on WooCommerce, create/update a user on Intercom
For each cancelled order on WooCommerce, create/update a user on Intercom
For each order processing on WooCommerce, create/update a user on Intercom
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Intercom and WooCommerce
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Check out the available triggers and actions in the automation of apps Intercom + WooCommerce
Created new user
When a new created user is on Intercom
user ID
Username
User email
User phone
User creation date
User update date
User Tags
Photo (url)
Location: City
Location: State
Location: Country
Company Name
Company ID
Company plan
Company size
The company's website
Company segment
Completed order
For each completed order on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S).
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S).
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Processing order
For each order processing on WooCommerce
Order items
Order ID/number
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S).
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S).
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
ID do método de pagamento
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Created order
For each created order on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created (ISO8601 formatted)
Date/Time Created (formatted YYYY-MM-DD H:M:S)
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S)
Payment Date/Time (ISO8601 formatted)
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Approved (ISO8601 formatted)
Date/Time Approved (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Failed order
For each failed order on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S).
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S).
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Refunded order
For each refunded order on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S).
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S).
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Cancelled order
For each cancelled order on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S)
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S)
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S)
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Waiting order
For each order awaiting payment on WooCommerce
Order items
ID
Status
Coin
Discount
Shipping
Taxa
Total
Total in Reais (text)
Date/Time Created
Date/Time Created (formatted YYYY-MM-DD H:M:S).
Update date/time
Update date/time (formatted YYYY-MM-DD H:M:S).
Payment Date/Time
Payment Date/Time (formatted YYYY-MM-DD H:M:S)
Date/Time Completed
Date/Time Completed (formatted YYYY-MM-DD H:M:S).
Customer ID
Anotações do cliente
Payment method
Transaction ID
Item Names
Product IDs with variation
SKU and quantity of products
Product SKU
Quantity of products
Subtotal of products separated by commas
Line-items parent names
Total amount of fees
Total amount of fees without discount
Total amount of fee discounts
Delivery Titles
Billing Email
Billing Name
Billing surname
Billing Company
Billing phone
Billing cell phone
Billing address
Billing Supplement
City of Collection
Billing State
Billing Country
Billing Zip Code
Billing Number
Cobrança neighborhood
Billing Person Type
Billing CPF
Billing CNPJ
Billing ID
Delivery Name
Delivery Surname
Delivery Company
Delivery address
Delivery Complement
Delivery City
Delivery State
Delivery Zip Code
Delivery Country
Delivery Phone
Delivery number
Delivery District
Coupons
Create or update user
create/update a user on Intercom
Contact type Required
Email Required
Name
Telephone
User ID
Company ID
Company Name
Company plan
Company size
Company website
Company segmentation
Tags
Event
Boost this flow in your workflow
With Pluga, you connect Intercom + WooCommerce to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "For each order awaiting payment on WooCommerce".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Intercom and what Pluga should run automatically at each step. Example: "create/update a user on Intercom"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Intercom
MarketingConnect Intercom to 131+ apps with Pluga and turn your work into a productive machine. Capture leads from all your channels, place each contact in the flow that makes sense for them and keep your database status always current, automatically.
WooCommerce
EcommerceConnect WooCommerce to 131+ apps with Pluga and turn your work into a productive machine. Automate order processing — created, paid, shipped or cancelled: each stage triggers the next steps, from customer notifications to finance and inventory entries.
