Connect Intercom with Adobe Commerce 1.X (Magento)

Connect Intercom with Adobe Commerce 1.X (Magento) to scale and automate your operations.

Explore automation templates

Automate Intercom and Adobe Commerce 1.X (Magento)
with Pluga integrations

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Intercom and Adobe Commerce 1.X (Magento)
your way

Check out the available triggers and actions in the automation of apps Intercom + Adobe Commerce 1.X (Magento)

Trigger
Intercom

Created new user

When a new created user is on Intercom

user ID

Username

User email

User phone

User creation date

User update date

User Tags

Photo (url)

Location: City

Location: State

Location: Country

Company Name

Company ID

Company plan

Company size

The company's website

Company segment

Trigger
Adobe Commerce 1.X (Magento)

Completed order

For each completed order on Adobe Commerce 1.X (Magento)

Order items

Order ID

Order Increment ID

Customer CPF/CNPJ

Situation

Shipping Description

Discount amount

Total gross

Shipping amount

Shipping fee amount

Total liquid

The fee

Payment amount

Currency code

Discount description

Created in

Updated

Payment method

Number of installments

Additional payment information

Customer ID

Customer name

Customer last name

Customer email

Customer's date of birth

Delivery: Name

Delivery: Last name

Delivery: State

Delivery: Zip Code

Delivery: Street

Delivery: City

Delivery: Telephone

Delivery: Fax

Delivery: Country ID

Billing: Name

Billing: Last name

Billing: State

Billing: Zip Code

Billing: Street

Billing: City

Billing: Telephone

Billing: Fax

Billing: Country ID

Charge: State Acronym

Delivery: State Acronym

Name of items separated by comma

Weight of items separated by comma

Price of items separated by comma

Quantity of items separated by comma

SKU of items separated by comma

Trigger
Adobe Commerce 1.X (Magento)

Pending order

For each pending order on Adobe Commerce 1.X (Magento)

Order items

Order ID

Order Increment ID

Customer CPF/CNPJ

Situation

Shipping Description

Discount amount

Total gross

Shipping amount

Shipping fee amount

Total liquid

The fee

Currency code

Discount description

Created in

Updated

Payment method

Number of installments

Additional payment information

Customer ID

Customer name

Customer last name

Customer email

Customer's date of birth

Delivery: Recipient name

Delivery: Recipient's last name

Delivery: State

Delivery: Zip Code

Delivery: Street

Delivery: City

Delivery: Telephone

Delivery: Fax

Delivery: Country

Billing: Name

Billing: Last name

Billing: State

Billing: Zip Code

Billing: Street

Billing: City

Billing: Telephone

Billing: Fax

Billing: Country

Charge: State Acronym

Delivery: State Acronym

Name of items separated by comma

Weight of items separated by comma

Price of items separated by comma

Quantity of items separated by comma

SKU of items separated by comma

Trigger
Adobe Commerce 1.X (Magento)

Processing order

For each processing order on Adobe Commerce 1.X (Magento)

Order items

Order ID

Order Increment ID

Customer CPF/CNPJ

Situation

Shipping Description

Discount amount

Total gross

Shipping amount

Shipping fee amount

Total liquid

The fee

Payment amount

Currency code

Discount description

Created in

Updated

Payment method

Number of installments

Additional payment information

Customer ID

Customer name

Customer last name

Customer email

Customer's date of birth

Delivery: Recipient name

Delivery: Recipient's last name

Delivery: State

Delivery: Zip Code

Delivery: Street

Delivery: City

Delivery: Telephone

Delivery: Fax

Delivery: Country ID

Billing: Customer name

Billing: Customer's last name

Billing: State

Billing: Zip Code

Billing: Street

Billing: City

Billing: Customer telephone number

Billing: Fax

Billing: Country ID

Charge: State Acronym

Delivery: State Acronym

Name of items separated by comma

Weight of items separated by comma

Price of items separated by comma

Quantity of items separated by comma

SKU of items separated by comma

Trigger
Adobe Commerce 1.X (Magento)

Cancelled order

For each cancelled order on Adobe Commerce 1.X (Magento)

Order items

Order ID

Order Increment ID

Customer CPF/CNPJ

Situation

Shipping Description

Discount amount

Total gross

Shipping amount

Shipping fee amount

Total liquid

The fee

Canceled amount

Currency code

Discount description

Created in

Updated

Payment method

Customer ID

Customer name

Customer last name

Customer email

Customer's date of birth

Delivery: Name

Delivery: Last name

Delivery: State

Delivery: Zip Code

Delivery: Street

Delivery: City

Delivery: Telephone

Delivery: Fax

Country ID

Billing: Name

Billing: Last name

Billing: State

Billing: Zip Code

Billing: Street

Billing: City

Billing: Telephone

Billing: Fax

Billing: Country ID

Charge: State Acronym

Delivery: State Acronym

Name of items separated by comma

Weight of items separated by comma

Price of items separated by comma

Quantity of items separated by comma

SKU of items separated by comma

Action
Intercom

Create or update user

create/update a user on Intercom

Contact type Required

Email Required

Name

Telephone

User ID

Company ID

Company Name

Company plan

Company size

Company website

Company segmentation

Tags

Event

How to integrate Intercom and Adobe Commerce 1.X (Magento) on Pluga

Boost this flow in your workflow

With Pluga, you connect Intercom + Adobe Commerce 1.X (Magento) to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "For each pending order on Adobe Commerce 1.X (Magento)".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with Intercom and what Pluga should run automatically at each step. Example: "create/update a user on Intercom"

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

Intercom

Intercom

Marketing

Connect Intercom to 133+ apps with Pluga and turn your work into a productive machine. Capture leads from all your channels, place each contact in the flow that makes sense for them and keep your database status always current, automatically.

Adobe Commerce 1.X (Magento)

Adobe Commerce 1.X (Magento)

E-commerce

Connect Adobe Commerce 1.X (Magento) to 133+ apps with Pluga and turn your work into a productive machine. Automate order processing — created, paid, shipped or cancelled: each stage triggers the next steps, from customer notifications to finance and inventory entries.

Frequently Asked Questions

  • By automating Intercom with Adobe Commerce 1.X (Magento) on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Intercom, Adobe Commerce 1.X (Magento), and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.