Connect Twilio with Shopify

Unlock the superpowers of Twilio + Shopify and automate your tasks without having to write a single line of code.

Twilio and Shopify
your way

Check out the available triggers and actions in the automation of apps Twilio + Shopify

Shopify-icon

Created order

For each created order on Shopify

Trigger

Information from Shopify that can be used and sent to other apps.

Order: ID

Order: Creation date/time

Order: Creation date/time (formatted YYYY-MM-DD H:M:S).

Order: Total amount (decimal)

Order: Total amount (formatted in reais)

Order: Subtotal amount (decimal)

Order: Subtotal amount (formatted in reais)

Order: Weight (g)

Order: Total fee (decimal)

Order: Currency

Order: Full discount (decimal)

Order: Total discount percentage (decimal)

Order: Total amount of items (decimal)

Request: Customer Location

Order number

Order: Discount codes (comma separated)

Order: Note

Order: Note attributes (comma separated)

Order: Name of note attributes (separated by comma)

Order: Amount of note attributes (separated by comma)

Order: Payment Gateway

Request: Payment gateway names (comma separated)

Order: Origin name

Order: Tags (comma separated)

Request: URL

Order: Full shipping (decimal)

Order: Total shipping (formatted in reais)

Order: Tips Total (decimal)

Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.

Order: Summary of items (Title - Quantity - Amount). Separated by comma.

Order: Summary of items (Title - Amount). Separated by comma.

Order: Summary of items (Title - SKU). Separated by comma.

Order: Summary of items (Title - Quantity - Variation). Separated by comma.

Order: Name of items (Title). Separated by comma.

Order: Full name of items (Title + Variant). Separated by comma.

Order: Item quantities (Quantity). Separated by comma.

Order: Comma separated SKUs

Order: Shipping summary (Title - Amount). Separated by comma.

Billing: full name

Billing: first name

Billing: second name

Billing: telephone

Billing: city

Billing: state

Billing: country

Billing: Zip Code

Billing: Address

Billing: Supplement

Billing: company

Billing: country code

Billing: UF

Delivery: full name

Delivery: first name

Delivery: second name

Delivery: telephone

Delivery: city

Delivery: state

Delivery: country

Delivery: Zip Code

Delivery: Address

Delivery: Complement

Delivery: company

Delivery: country code

Delivery: UF

Customer: ID

Customer: Email

Customer: Do you acZip Codet email marketing?

Customer: Creation date/time

Customer: Update date/time

Customer: First name

Customer: Last name

Customer: Notes

Customer: Tax exempt?

Customer: Telephone

Customer: Tags (comma separated)

Customer: Currency

Customer (default address): First name

Customer (default address): Last name

Customer (default address): Company

Customer (default address): Address

Customer (default address): Complement

Customer (default address): City

Customer (default address): State

Customer (default address): Country

Customer (default address): Zip Code

Customer (default address): Telephone

Customer (default address): Full name

Customer (default address): UF

Customer (default address): Country code

Customer (default address): Country name

Shopify-icon

Order refunded

For each refunded order on Shopify

Trigger

Information from Shopify that can be used and sent to other apps.

Order: ID

Order: Creation date/time

Order: Creation date/time (formatted YYYY-MM-DD H:M:S).

Order: Total amount (decimal)

Order: Total amount (formatted in reais)

Order: Subtotal amount (decimal)

Order: Subtotal amount (formatted in reais)

Order: Weight (g)

Order: Total fee (decimal)

Order: Currency

Order: Full discount (decimal)

Order: Total discount percentage (decimal)

Order: Total amount of items (decimal)

Request: Customer Location

Order number

Order: Discount codes (comma separated)

Order: Note

Order: Note attributes (comma separated)

Order: Name of note attributes (separated by comma)

Order: Amount of note attributes (separated by comma)

Order: Payment Gateway

Request: Payment gateway names (comma separated)

Order: Origin name

Order: Tags (comma separated)

Request: URL

Order: Full shipping (decimal)

Order: Total shipping (formatted in reais)

Order: Tips Total (decimal)

Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.

Order: Summary of items (Title - Quantity - Amount). Separated by comma.

Order: Summary of items (Title - Amount). Separated by comma.

Order: Summary of items (Title - SKU). Separated by comma.

Order: Summary of items (Title - Quantity - Variation). Separated by comma.

Order: Name of items (Title). Separated by comma.

Order: Full name of items (Title + Variant). Separated by comma.

Order: Item quantities (Quantity). Separated by comma.

Order: Comma separated SKUs

Order: Shipping summary (Title - Amount). Separated by comma.

Billing: full name

Billing: first name

Billing: second name

Billing: telephone

Billing: city

Billing: state

Billing: country

Billing: Zip Code

Billing: Address

Billing: Supplement

Billing: company

Billing: country code

Billing: UF

Delivery: full name

Delivery: first name

Delivery: second name

Delivery: telephone

Delivery: city

Delivery: state

Delivery: country

Delivery: Zip Code

Delivery: Address

Delivery: Complement

Delivery: company

Delivery: country code

Delivery: UF

Customer: ID

Customer: Email

Customer: Do you acZip Codet email marketing?

Customer: Creation date/time

Customer: Update date/time

Customer: First name

Customer: Last name

Customer: Notes

Customer: Tax exempt?

Customer: Telephone

Customer: Tags (comma separated)

Customer: Currency

Customer (default address): First name

Customer (default address): Last name

Customer (default address): Company

Customer (default address): Address

Customer (default address): Complement

Customer (default address): City

Customer (default address): State

Customer (default address): Country

Customer (default address): Zip Code

Customer (default address): Telephone

Customer (default address): Full name

Customer (default address): UF

Customer (default address): Country code

Customer (default address): Country name

Request: Refund date/time

Request: Refund date/time (formatted YYYY-MM-DD H:M:S)

Request: Justification for refund

Order: Full refunded

Shopify-icon

Processed order

For each processed order on Shopify

Trigger

Information from Shopify that can be used and sent to other apps.

Order: ID

Order: Creation date/time

Order: Creation date/time (formatted YYYY-MM-DD H:M:S).

Order: Total amount (decimal)

Order: Total amount (formatted in reais)

Order: Subtotal amount (decimal)

Order: Subtotal amount (formatted in reais)

Order: Weight (g)

Order: Total fee (decimal)

Order: Currency

Order: Full discount (decimal)

Order: Total discount percentage (decimal)

Order: Total amount of items (decimal)

Request: Customer Location

Order number

Order: Discount codes (comma separated)

Order: Note

Order: Note attributes (comma separated)

Order: Name of note attributes (separated by comma)

Order: Amount of note attributes (separated by comma)

Order: Payment Gateway

Request: Payment gateway names (comma separated)

Order: Origin name

Order: Tags (comma separated)

Request: URL

Order: Full shipping (decimal)

Order: Total shipping (formatted in reais)

Order: Tips Total (decimal)

Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.

Order: Summary of items (Title - Quantity - Amount). Separated by comma.

Order: Summary of items (Title - Amount). Separated by comma.

Order: Summary of items (Title - SKU). Separated by comma.

Order: Summary of items (Title - Quantity - Variation). Separated by comma.

Order: Name of items (Title). Separated by comma.

Order: Full name of items (Title + Variant). Separated by comma.

Order: Item quantities (Quantity). Separated by comma.

Order: Comma separated SKUs

Order: Shipping summary (Title - Amount). Separated by comma.

Billing: full name

Billing: first name

Billing: second name

Billing: telephone

Billing: city

Billing: state

Billing: country

Billing: Zip Code

Billing: Address

Billing: Supplement

Billing: company

Billing: country code

Billing: UF

Delivery: full name

Delivery: first name

Delivery: second name

Delivery: telephone

Delivery: city

Delivery: State

Delivery: country

Delivery: Zip Code

Delivery: Address

Delivery: Complement

Delivery: company

Delivery: country code

Delivery: UF

Customer: ID

Customer: Email

Customer: Do you acZip Codet email marketing?

Customer: Creation date/time

Customer: Update date/time

Customer: First name

Customer: Last name

Customer: Notes

Customer: Tax exempt?

Customer: Telephone

Customer: Tags (comma separated)

Customer: Currency

Customer (default address): First name

Customer (default address): Last name

Customer (default address): Company

Customer (default address): Address

Customer (default address): Complement

Customer (default address): City

Customer (default address): State

Customer (default address): Country

Customer (default address): Zip Code

Customer (default address): Telephone

Customer (default address): Full name

Customer (default address): UF

Customer (default address): Country code

Customer (default address): Country name

Shopify-icon

Order reversed

For each nullified/refunded payment order on Shopify

Trigger

Information from Shopify that can be used and sent to other apps.

Order: ID

Order: Creation date/time

Order: Creation date/time (formatted YYYY-MM-DD H:M:S).

Order: Total amount (decimal)

Order: Total amount (formatted in reais)

Order: Subtotal amount (decimal)

Order: Subtotal amount (formatted in reais)

Order: Weight (g)

Order: Total fee (decimal)

Order: Currency

Order: Full discount (decimal)

Order: Total discount percentage (decimal)

Order: Total amount of items (decimal)

Request: Customer Location

Order number

Order: Discount codes (comma separated)

Order: Note

Order: Note attributes (comma separated)

Order: Name of note attributes (separated by comma)

Order: Amount of note attributes (separated by comma)

Order: Payment Gateway

Request: Payment gateway names (comma separated)

Order: Origin name

Order: Tags (comma separated)

Request: URL

Order: Full shipping (decimal)

Order: Total shipping (formatted in reais)

Order: Tips Total (decimal)

Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.

Order: Summary of items (Title - Quantity - Amount). Separated by comma.

Order: Summary of items (Title - Amount). Separated by comma.

Order: Summary of items (Title - SKU). Separated by comma.

Order: Summary of items (Title - Quantity - Variation). Separated by comma.

Order: Name of items (Title). Separated by comma.

Order: Full name of items (Title + Variant). Separated by comma.

Order: Item quantities (Quantity). Separated by comma.

Order: Comma separated SKUs

Order: Shipping summary (Title - Amount). Separated by comma.

Billing: full name

Billing: first name

Billing: second name

Billing: telephone

Billing: city

Billing: state

Billing: country

Billing: Zip Code

Billing: Address

Billing: Supplement

Billing: company

Billing: country code

Billing: UF

Delivery: full name

Delivery: first name

Delivery: second name

Delivery: telephone

Delivery: city

Delivery: state

Delivery: country

Delivery: Zip Code

Delivery: Address

Delivery: Complement

Delivery: company

Delivery: country code

Delivery: UF

Customer: ID

Customer: Email

Customer: Do you acZip Codet email marketing?

Customer: Creation date/time

Customer: Update date/time

Customer: First name

Customer: Last name

Customer: Notes

Customer: Tax exempt?

Customer: Telephone

Customer: Tags (comma separated)

Customer: Currency

Customer (default address): First name

Customer (default address): Last name

Customer (default address): Company

Customer (default address): Address

Customer (default address): Complement

Customer (default address): City

Customer (default address): State

Customer (default address): Country

Customer (default address): Zip Code

Customer (default address): Telephone

Customer (default address): Full name

Customer (default address): UF

Customer (default address): Country code

Customer (default address): Country name

Request: Refund date/time

Order: Refund date/time (formatted YYYY-MM-DD H:M:S)

Request: Justification for reversal

Shopify-icon

Paid order

For each paid order on Shopify

Trigger

Information from Shopify that can be used and sent to other apps.

Order: ID

Order: Creation date/time

Order: Creation date/time (formatted YYYY-MM-DD H:M:S).

Order: Total amount (decimal)

Order: Total amount (formatted in reais)

Order: Subtotal amount (decimal)

Order: Subtotal amount (formatted in reais)

Order: Weight (g)

Order: Total fee (decimal)

Order: Currency

Order: Full discount (decimal)

Order: Total discount percentage (decimal)

Order: Total amount of items (decimal)

Request: Customer Location

Order number

Order: Discount codes (comma separated)

Order: Note

Order: Note attributes (comma separated)

Order: Name of note attributes (separated by comma)

Order: Amount of note attributes (separated by comma)

Order: Payment Gateway

Request: Payment gateway names (comma separated)

Order: Origin name

Order: Tags (comma separated)

Request: URL

Order: Full shipping (decimal)

Order: Total shipping (formatted in reais)

Order: Tips Total (decimal)

Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.

Order: Summary of items (Title - Quantity - Amount). Separated by comma.

Order: Summary of items (Title - Amount). Separated by comma.

Order: Summary of items (Title - SKU). Separated by comma.

Order: Summary of items (Title - Quantity - Variation). Separated by comma.

Order: Name of items (Title). Separated by comma.

Order: Full name of items (Title + Variant). Separated by comma.

Order: Item quantities (Quantity). Separated by comma.

Order: Comma separated SKUs

Order: Shipping summary (Title - Amount). Separated by comma.

Billing: full name

Billing: first name

Billing: second name

Billing: telephone

Billing: city

Billing: state

Billing: country

Billing: Zip Code

Billing: Address

Billing: Supplement

Billing: company

Billing: country code

Billing: UF

Delivery: full name

Delivery: first name

Delivery: second name

Delivery: telephone

Delivery: city

Delivery: state

Delivery: country

Delivery: Zip Code

Delivery: Address

Delivery: Complement

Delivery: company

Delivery: country code

Delivery: UF

Customer: ID

Customer: Email

Customer: Do you acZip Codet email marketing?

Customer: Creation date/time

Customer: Update date/time

Customer: First name

Customer: Last name

Customer: Notes

Customer: Tax exempt?

Customer: Telephone

Customer: Tags (comma separated)

Customer: Currency

Customer (default address): First name

Customer (default address): Last name

Customer (default address): Company

Customer (default address): Address

Customer (default address): Complement

Customer (default address): City

Customer (default address): State

Customer (default address): Country

Customer (default address): Zip Code

Customer (default address): Telephone

Customer (default address): Full name

Customer (default address): UF

Customer (default address): Country code

Customer (default address): Country name

Order: Payment date/time

Order: Payment date/time (formatted YYYY-MM-DD H:M:S)

Twilio-icon

Send SMS

send an SMS via Twilio

Action

Fields in Twilio that can receive information from other apps.

Sender Required

Recipient Required

Message Required

Media URL

Alphanumeric sender ID

Twilio-icon

Send voice message

send a voice message via Twilio

Action

Fields in Twilio that can receive information from other apps.

Sender Required

Recipient Required

Message Required

Voice Type

Language

Didn't find your use case? Send suggestion.

Automate Twilio and Shopify
with Pluga integrations

Explore automation templates

Trusted by over 10.000 amazing companies

How to integrate apps with Pluga?

Pluga allows you to integrate two or more apps in a simple, practical way without needing to type a single line of code. Here are the steps to automate your tasks and start focusing on what really matters.

  • Trigger and source app of the automation

    What is the automation trigger?

    The trigger is the step that initiates automation. In the integration process, it is selected after choosing the source app. For example, if you choose Facebook Lead Ads as the source app, the trigger could be: For each response on an advertisement.

  • Action and destination app of the automation

    What is an action within an automation?

    The action serves as a response to the previously selected trigger. That is, it occurs once the trigger is activated. For example, in an automation between Facebook Lead Ads (source) and Google Sheets (destination), as soon as the trigger “For each response on an advertisement” is activated in the source app, the action “Add data to a new row on a spreadsheet” will be carried out in the destination app.

  • Information mapping of the automation

    How does information mapping work?

    Information mapping is where you configure which captured information from the source app will be sent to each field in the destination app(s).

    For example, in an automation between Facebook Lead Ads and Google Sheets, this step is where you will determine which contact information should fill in the spreadsheet fields.

  • Automation with multiple actions among more than two apps

    Is it possible to have more than one action?

    With Pluga, you can create automations by integrating several apps at once. For example, you can integrate Facebook Lead Ads + Google Sheets + Slack, so when the trigger is activated, the first action is executed and a notification is sent via Slack.

Automate Twilio + Shopify
and say goodbye to manual (and tedious) tasks!

By connecting the apps you use through Pluga, you can automate various processes in your routine and
have time for tasks that really matter.

Automatic transfer of your contacts' information to other apps

Automating the transfer of your contact base (leads) information to other apps can greatly facilitate tasks that involve managing them.

At Pluga, you can do this with ease and also helps optimize the work of people, avoiding possible human errors.

Card with contact information being sent to other apps

Automate your sales tracking

With the help of Pluga's automations, you can put your business's sales control on autopilot. This way, tasks surrounding inventory, finance, and logistics can be more aligned and optimized, directly impacting your customer's satisfaction.

Data from a new sale being sent to a spreadsheet

Automated financial control

Dealing with finances requires a lot of attention. For this, integrating apps can be a great ally! With Pluga, you can connect your financial management software and payment methods to other apps to automate tasks involving the organization of your finances.

Data from a new charge being sent to an invoicing app

Reduce communication noise - and rework!

If your company uses any type of internal communication tool, it's possible to automate the routine of notifications and alerts within it.

At Pluga, for example, you can connect this software to your project management platform so that every time a task changes status, this is communicated in a channel. In other words, it increases productivity, reduces communication noise, and avoids possible rework.

Automatic notification in the internal communication app

Customized alerts for customers

Often, personalized communication is what will captivate a customer to keep them interested in your brand. But doing this manually is almost impossible. Using Pluga, you can send these notifications automatically without losing personalization.

Automatic message sent to the customer's WhatsApp
Twilio-icon

Twilio

Phone SMS

Twilio is a cloud communication platform offering services for sending SMS, making phone calls, chat, video, and integrating communication in apps and systems.

Integrations with Twilio Visit Twilio
Shopify-icon

Shopify

Ecommerce

Shopify is one of the world's largest e-commerce platforms. With it, you can create and manage online stores, process payments, manage inventory, analyze sales, and expand your business.

Integrations with Shopify Visit Shopify

Frequently Asked Questions

  • With Pluga, you can easily automate Twilio com Shopify . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.
  • By automating Twilio with Shopify on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Twilio, Shopify, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.