Connect Zendesk with PipeRun

Unlock the superpowers of Zendesk + PipeRun and automate your tasks without having to write a single line of code.

Zendesk and PipeRun
your way

Check out the available triggers and actions in the integration of apps Zendesk + PipeRun and build your automation

Zendesk-icon

New created user

For each new user created on Zendesk

Trigger

Information from Zendesk that can be used and sent to other apps.

Name

Email

Telephone

Location

User Tags

Creation date/time

User organization

PipeRun-icon

Moved opportunity

When an opportunity reaches a certain funnel stage on PipeRun

Trigger

Information from PipeRun that can be used and sent to other apps.

Opportunity ID

Opportunity title

Reason for loss

Opportunity owner’s email

Name of opportunity owner

Creation date

Moved in

Closing date

Bin

Frozen

Hash

Amount

Recurring Amount (MRR)

Tags

Company: ID

Company: Name

Company: CNPJ

Person: ID

Person: Name

Person: Email

Person: Phone

Person: CPF

Company: Social Name

Pipeline

Deal stage

Origin of the opportunity

Person: Position

Person: Birthday

Person: Public place

Person: Address Number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: UF

Person: City

Person: Website

Person: Facebook

Person: LinkedIn

Company: State Registration

Company: Company Type

Company: Telephone

Company: Email

Company: Logradouro

Company: Address Number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company: UF

Company: City

Company: Company Status

Company: Company Status

Empresa: Status Touch

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Share Capital

Company: Website

Company: Facebook

Company: LinkedIn

Last proposal: Amount

Last proposal: Introduction

Last proposal: Observation

Last proposal: URL

Latest proposal: Creation date

Last proposal: Update date

Last proposal: Due date

Latest proposal: MRR due date

Last proposal: Number of installments

Last proposal: Number of installments (MRR)

Last proposal: Interval between installments

Latest proposal: Deadline for the first installment

Last proposal: Currency name

Latest proposal: Country of currency

Latest proposal: Currency symbol

Last proposal: Shipping Amount

Last proposal: Total amount of items added without discounts

Last proposal: Total amount of the item discount

Last proposal: Name, amount and quantity of items separated by commas

Last proposal: comma-separated item names

Last proposal: amount of items separated by comma

Last proposal: quantity of items separated by commas

Last proposal: code for items separated by commas

Last proposal: expected delivery date

Last proposal: expected delivery date

Last proposal: name

Last proposal: Purchase order

Emails of people and contact separated by comma

Official carrier name

Carrier name

CNPJ of the carrier

Carrier Zip Code

Carrier address

Carrier address number

Carrier address supplement

Download attachment links

PipeRun-icon

For each created contact

For each created contact on PipeRun

Trigger

Information from PipeRun that can be used and sent to other apps.

Contact: ID

Contact: Name

Contact: Address

Contact: Address number

Contact: Address Complement

Contact: District

Contact: Postal code

Contact: Website

Contact: Status

Contact: Created at

Contact: Email

Contact: Telephone

Contact: Email for invoice [only legal person]

Contact: CPF

Contact: CNPJ

Contact: State registration [only legal person]

Zendesk-icon

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

Trigger

Information from Zendesk that can be used and sent to other apps.

id

Type

Subject

Description

Priority

Status

Tags

Creation date

Creation time

Requestor Name

Applicant Email

Requesting telephone number

Requesting Location

Name Organization

Name of assignee

PipeRun-icon

Opportunity created

For each added opportunity on PipeRun

Trigger

Information from PipeRun that can be used and sent to other apps.

Opportunity ID

Opportunity title

Reason for loss

Opportunity owner’s email

Name of opportunity owner

Creation date

Closing date

Bin

Frozen

Hash

Amount

Recurring Amount (MRR)

Tags

Company: ID

Company: Name

Company: CNPJ

Person: ID

Person: Name

Person: Email

Person: Phone

Person: CPF

Company: Social Name

Pipeline

Deal stage

Origin of the opportunity

Person: Position

Person: Birthday

Person: Public place

Person: Address Number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: City

Person: UF

Person: Website

Person: Facebook

Person: LinkedIn

Company: State Registration

Company: Company Type

Company: Telephone

Company: Email

Company: Logradouro

Company: Address Number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company: UF

Company: City

Company: Company Status

Company: Company Status

Empresa: Status Touch

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Share Capital

Company: Website

Company: Facebook

Company: LinkedIn

Last proposal: Amount

Last proposal: Introduction

Last proposal: Observation

Last proposal: URL

Latest proposal: Creation date

Last proposal: Update date

Last proposal: Due date

Latest proposal: MRR due date

Last proposal: Number of installments

Last proposal: Number of installments (MRR)

Last proposal: Interval between installments

Latest proposal: Deadline for the first installment

Last proposal: Currency name

Latest proposal: Country of currency

Latest proposal: Currency symbol

Last proposal: Shipping Amount

Last proposal: Total amount of items added without discounts

Last proposal: Total amount of the item discount

Last proposal: Name, amount and quantity of items separated by commas

Last proposal: comma-separated item names

Last proposal: amount of items separated by comma

Last proposal: quantity of items separated by commas

Last proposal: code for items separated by commas

Last proposal: expected delivery date

Last proposal: expected delivery date

Last proposal: name

Last proposal: Purchase order

Emails of people and contact separated by comma

Official carrier name

Carrier name

CNPJ of the carrier

Carrier Zip Code

Carrier address

Carrier address number

Carrier address supplement

Download attachment links

PipeRun-icon

Won opportunity

For each won opportunity on PipeRun

Trigger

Information from PipeRun that can be used and sent to other apps.

Opportunity ID

Title the opportunity

Opportunity owner email

Name of opportunity owner

Opportunity creation date

Closing date

Bin

Frozen

Hash

Amount

Recurring Amount (MRR)

Tags

Company: ID

Company: Name

Company: CNPJ

Person: ID

Person: Name

Person: Email

Person: Phone

Person: CPF

Company: Social Name

Pipeline

Deal stage

Origin of the opportunity

Person: Position

Person: Birthday

Person: Public place

Person: Address Number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: UF

Person: City

Person: Website

Person: Facebook

Person: LinkedIn

Company: State Registration

Company: Company Type

Company: Telephone

Company: Email

Company: Logradouro

Company: Address Number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company: UF

Company: City

Company: Company Status

Company: Company Status

Empresa: Status Touch

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Share Capital

Company: Website

Company: Facebook

Company: LinkedIn

Last proposal: Amount

Last proposal: Introduction

Last proposal: Observation

Last proposal: Url

Latest proposal: Creation date

Last proposal: Update date

Last proposal: Due date

Latest proposal: MRR due date

Last proposal: Number of installments

Last proposal: Number of installments (MRR)

Last proposal: Interval between installments

Latest proposal: Deadline for the first installment

Last proposal: Currency name

Latest proposal: Country of currency

Latest proposal: Currency symbol

Last proposal: Shipping Amount

Last proposal: Total amount of items added without discounts

Last proposal: Total amount of the item discount

Last proposal: Total discount amount

Last proposal: Name, amount and quantity of items separated by commas

Last proposal: comma-separated item names

Last proposal: amount of items separated by comma

Last proposal: quantity of items separated by commas

Last proposal: code for items separated by commas

Last proposal: expected delivery date

Last proposal: expected delivery date

Last proposal: name

Last proposal: Purchase order

Emails of people and contact separated by comma

Official carrier name

Carrier name

CNPJ of the carrier

Carrier Zip Code

Carrier address

Carrier address number

Carrier address supplement

Download attachment links

PipeRun-icon

Opportunity lost

For each lost opportunity on PipeRun

Trigger

Information from PipeRun that can be used and sent to other apps.

Opportunity ID

Opportunity title

Reason for loss

Opportunity owner’s email

Name of opportunity owner

Creation date

Closing date

Bin

Frozen

Hash

Amount

Recurring Amount (MRR)

Tags

Company: ID

Company: Name

Company: CNPJ

Person: ID

Person: Name

Person: Email

Person: Phone

Person: CPF

Company: Social Name

Pipeline

Deal stage

Origin of the opportunity

Person: Position

Person: Birthday

Person: Public place

Person: Address Number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: UF

Person: City

Person: Website

Person: Facebook

Person: LinkedIn

Company: State Registration

Company: Company Type

Company: Telephone

Company: Email

Company: Logradouro

Company: Address Number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company: UF

Company: City

Company: Company Status

Company: Company Status

Empresa: Status Touch

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Share Capital

Company: Website

Company: Facebook

Company: LinkedIn

Last proposal: Amount

Last proposal: Introduction

Last proposal: Observation

Last proposal: Url

Latest proposal: Creation date

Last proposal: Update date

Last proposal: Due date

Latest proposal: MRR due date

Last proposal: Number of installments

Last proposal: Number of installments (MRR)

Last proposal: Interval between installments

Latest proposal: Deadline for the first installment

Last proposal: Currency name

Latest proposal: Country of currency

Latest proposal: Currency symbol

Last proposal: Shipping Amount

Last proposal: Total amount of items added without discounts

Last proposal: Total amount of the item discount

Last proposal: Name, amount and quantity of items separated by commas

Last proposal: comma-separated item names

Last proposal: amount of items separated by comma

Last proposal: quantity of items separated by commas

Last proposal: code for items separated by commas

Last proposal: expected delivery date

Last proposal: expected delivery date

Last proposal: name

Last proposal: Purchase order

Emails of people and contact separated by comma

Official carrier name

Carrier name

CNPJ of the carrier

Carrier Zip Code

Carrier address

Carrier address number

Carrier address supplement

Download attachment links

Zendesk-icon

Create ticket

create a ticket on Zendesk

Action

Fields in Zendesk that can receive information from other apps.

subject Required

Applicant's name Required

Requestor's email Required

Applicant's telephone number

description Required

Ticket Tags

Assigned

Select type

Select priority

Select status

PipeRun-icon

Create deal (single item)

add or update an opportunity on PipeRun

Action

Fields in PipeRun that can receive information from other apps.

Distribute new deal

Select sellers

Opportunity owner’s email

Deal owner update logic

Reopen closed deals

Opportunity title Required

Opportunity Tags

Origin: Type

Origin

Origin name

Description

Observation

Note

Reason for closing the deal

Persons name Required

Person's email Required

Deal amount

Recurring Amount

Person's Telephone

Company Name

Company's Corporate Name

Reason for loss

Opportunity closing forecast

Person: Position

Person: Public place

Person: Address number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: City

Person: State (UF)

Person: Website

Person: Facebook

Person: LinkedIn

Person's CPF

Company: State Registration

Type of Company

Company Telephone

Company Email

Company CNPJ

Company: Logradouro

Company: Address number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company Status

Company Status

Company: Modelo Touch

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Capital Social

Segment

Company: Website

Company: Facebook

Company: LinkedIn

Create proposal

Proposal: Proposal type

Proposal: Template

Proposal: Expiration date

Proposal: Item type

Proposal: Payment method

Proposal: Number of installments

Proposal: First payment date

Proposal: Down payment percentage

Proposal: Days between down payment and first installment

Proposal: Day of the month on which each installment will be due

Proposal: Days between each installment

Proposal: Payment method

Proposal: First payment date

Proposal: Day of the month on which each installment will be due

Proposal: Discount type

Proposal: Discount value

Proposal duration (MRR)

Proposal: Introduction

Proposal: Notes

Proposal: Name of the item

Proposal: Item code

Proposal: Quantity of the item

Proposal: Item value

PipeRun-icon

Create or update contact

create or update a contact on PipeRun

Action

Fields in PipeRun that can receive information from other apps.

Person: Name Required

Person: Email Required

Person: CPF

Person: Phone

Person: Position

Company: Name

Company: Company Name

Person: Observation

Person: Public place

Person: Address number

Person: Zip Code

Person: Address Complement

Person: Neighborhood

Person: City

Person: State (UF)

Person: Website

Person: Facebook

Person: LinkedIn

Select Responsible CS

Company: CNPJ

Type of Company

Company: Telephone

Company: Email

Company: State Registration

Company: Segment

Company: Company Status

Company: Company Status

Company: Modelo Touch

Company: Observation

Company: Logradouro

Company: Address number

Company: Zip Code

Company: Address Complement

Company: Neighborhood

Company: C-Sat/NPS Score

Company: Date of foundation

Company: Email to send the invoice

Company: Capital Social

Company: Website

Company: Facebook

Company: LinkedIn

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Automate Zendesk and PipeRun
with Pluga integrations

Explore automation templates

Trusted by over 10.000 amazing companies

How to integrate apps with Pluga?

Pluga allows you to integrate two or more apps in a simple, practical way without needing to type a single line of code. Here are the steps to automate your tasks and start focusing on what really matters.

  • Trigger and source app of the integration

    What is the integration trigger?

    The trigger is the step that initiates automation. In the integration process, it is selected after choosing the source app. For example, if you choose Facebook Lead Ads as the source app, the trigger could be: For each response on an advertisement.

  • Action and destination app of the integration

    What is an action within an automation?

    The action serves as a response to the previously selected trigger. That is, it occurs once the trigger is activated. For example, in an integration between Facebook Lead Ads (source) and Google Sheets (destination), as soon as the trigger “For each response on an advertisement” is activated in the source app, the action “Add data to a new row on a spreadsheet” will be carried out in the destination app.

  • Information mapping of the integration

    How does information mapping work?

    Information mapping is where you configure which captured information from the source app will be sent to each field in the destination app(s).

    For example, in an integration between Facebook Lead Ads and Google Sheets, this step is where you will determine which contact information should fill in the spreadsheet fields.

  • Integrations with multiple actions among more than two apps

    Is it possible to have more than one action?

    With Pluga, you can create automations by integrating several apps at once. For example, you can integrate Facebook Lead Ads + Google Sheets + Slack, so when the trigger is activated, the first action is executed and a notification is sent via Slack.

Integrate Zendesk + PipeRun
and say goodbye to manual (and tedious) tasks!

By connecting the apps you use through Pluga, you can automate various processes in your routine and
have time for tasks that really matter.

Automatic transfer of your contacts' information to other apps

Automating the transfer of your contact base (leads) information to other apps can greatly facilitate tasks that involve managing them.

At Pluga, you can do this with ease and also helps optimize the work of people, avoiding possible human errors.

Card with contact information being sent to other apps

Automate your sales tracking

With the help of Pluga's integrations, you can put your business's sales control on autopilot. This way, tasks surrounding inventory, finance, and logistics can be more aligned and optimized, directly impacting your customer's satisfaction.

Data from a new sale being sent to a spreadsheet

Automated financial control

Dealing with finances requires a lot of attention. For this, integrating apps can be a great ally! With Pluga, you can connect your financial management software and payment methods to other apps to automate tasks involving the organization of your finances.

Data from a new charge being sent to an invoicing app

Reduce communication noise - and rework!

If your company uses any type of internal communication tool, it's possible to automate the routine of notifications and alerts within it.

At Pluga, for example, you can connect this software to your project management platform so that every time a task changes status, this is communicated in a channel. In other words, it increases productivity, reduces communication noise, and avoids possible rework.

Automatic notification in the internal communication app

Customized alerts for customers

Often, personalized communication is what will captivate a customer to keep them interested in your brand. But doing this manually is almost impossible. Using Pluga, you can send these notifications automatically without losing personalization.

Automatic message sent to the customer's WhatsApp
Zendesk-icon

Zendesk

Support

Zendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.

Integrations with Zendesk Visit Zendesk
PipeRun-icon

PipeRun

CRM

PipeRun is a CRM solution that helps businesses manage contacts, leads, sales opportunities, and improve the efficiency of sales teams.

Integrations with PipeRun Visit PipeRun

Frequently Asked Questions

  • With Pluga, you can easily integrate Zendesk com PipeRun . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.
  • By integrating Zendesk with PipeRun on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several integrations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create integrations between Zendesk, PipeRun, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $65 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.