Connect Zendesk with ActiveCampaign
Unlock the superpowers of Zendesk + ActiveCampaign and automate your tasks without having to write a single line of code.
Zendesk and ActiveCampaign
your way
Check out the available triggers and actions in the integration of apps Zendesk + ActiveCampaign and build your automation
New created user
For each new user created on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
New created user
For each new user created on ZendeskTrigger
Name
Telephone
Location
User Tags
Creation date/time
User organization
Contact reaches a stage in an automation
When a contact reaches a certain stage on an ActiveCampaign automationHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Contact reaches a stage in an automation
When a contact reaches a certain stage on an ActiveCampaign automationTrigger
Contact ID
First name
Last name
Telephone
Tags associated with this contact
Cargo
Creation date
Update date
Closed deal
For each new closed business on ActiveCampaignHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Closed deal
For each new closed business on ActiveCampaignTrigger
Deal title
Deal: Contact email
Deal: Contact's first name
Deal: Contact last name
Contact email
Deal Amount
Deal organization name
deal id
Deal creation date
Deal update date
Deal owner
Deal pipeline
Deal stage
Deal status
Deal currency
Deal description
Contact phone
Contact's first name
Contact last name
Contact Tags
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskTrigger
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
Lost deal
For each new lost business on ActiveCampaignHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Lost deal
For each new lost business on ActiveCampaignTrigger
Deal title
Deal: Contact email
Deal: Contact's first name
Deal: Contact last name
Contact email
Deal Amount
Deal organization name
deal id
Deal creation date
Deal update date
Deal owner
Deal pipeline
Deal stage
Deal status
Deal currency
Deal description
Contact phone
Contact's first name
Contact last name
Contact Tags
Created deal
For each new created business on ActiveCampaignHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Created deal
For each new created business on ActiveCampaignTrigger
Deal title
Deal: Contact email
Deal: Contact's first name
Deal: Contact last name
Contact email
Deal Amount
Deal organization name
deal id
Deal creation date
Data de criação do negócio (formatado em dd/mm/aaaa)
Deal owner
Deal pipeline
Deal stage
Deal status
Deal currency
Deal description
Contact phone
Contact's first name
Contact last name
Contact Tags
Deal reaches a stage in the pipeline
When a business is moved to a certain stage in the pipeline on ActiveCampaignHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Deal reaches a stage in the pipeline
When a business is moved to a certain stage in the pipeline on ActiveCampaignTrigger
Deal title
Deal: Contact email
Deal: Contact's first name
Deal: Contact last name
Contact email
Deal Amount
Deal organization name
deal id
Deal creation date
Deal update date
Deal owner
Deal pipeline
Deal stage
Deal status
Deal currency
Deal description
Contact phone
Contact's first name
Contact last name
Contact Tags
Create ticket
create a ticket on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create ticket
create a ticket on ZendeskAction
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
Create or update contact
create/update a contact on ActiveCampaignHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create or update contact
create/update a contact on ActiveCampaignAction
Email Required
Name
Surname
Telephone
Tags
List
Company Name
Company website
Office
Create or update deal
create/update a deal on ActiveCampaignHow it works:
Whenever something happens on the source app
1. A deal will be created or updated on ActiveCampaign
2. A contact associated with this deal will be created or updated on ActiveCampaign
All happening in a single automation! ✨
Create or update deal
create/update a deal on ActiveCampaignAction
Title Required
Distribute new business
Deal owners
Email of the deal owner
contact email Required
Description
Coin
Amount
Contact name
Contact last name
Contact phone
Account's name
Account's website
Job title
Tags
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Automate Zendesk and ActiveCampaign with Pluga integrations
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When a contact reaches a certain stage on an ActiveCampaign automation, create a ticket on Zendesk
EXPLORE When a new ticket is inserted in a certain view on Zendesk, create/update a contact on ActiveCampaign
EXPLORE When a new ticket is inserted in a certain view on Zendesk, create/update a deal on ActiveCampaign
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How to integrate apps with Pluga?
Pluga allows you to integrate two or more apps in a simple, practical way without needing to type a single line of code. Here are the steps to automate your tasks and start focusing on what really matters.
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What is the integration trigger?
The trigger is the step that initiates automation. In the integration process, it is selected after choosing the source app. For example, if you choose Facebook Lead Ads as the source app, the trigger could be: For each response on an advertisement.
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What is an action within an automation?
The action serves as a response to the previously selected trigger. That is, it occurs once the trigger is activated. For example, in an integration between Facebook Lead Ads (source) and Google Sheets (destination), as soon as the trigger “For each response on an advertisement” is activated in the source app, the action “Add data to a new row on a spreadsheet” will be carried out in the destination app.
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How does information mapping work?
Information mapping is where you configure which captured information from the source app will be sent to each field in the destination app(s).
For example, in an integration between Facebook Lead Ads and Google Sheets, this step is where you will determine which contact information should fill in the spreadsheet fields.
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Is it possible to have more than one action?
With Pluga, you can create automations by integrating several apps at once. For example, you can integrate Facebook Lead Ads + Google Sheets + Slack, so when the trigger is activated, the first action is executed and a notification is sent via Slack.
Integrate Zendesk + ActiveCampaign
and say goodbye to manual (and tedious) tasks!
By connecting the apps you use through Pluga, you can automate various processes in your routine and have time for tasks that really matter. 
Zendesk
SupportZendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.
Integrations with Zendesk Visit Zendesk ActiveCampaign
CRMActiveCampaign is an app that combines features of an email automation platform, marketing, and CRM. Its features are focused on providing a better customer experience, from the beginning to the end of the journey.
Integrations with ActiveCampaign Visit ActiveCampaign