Connect Zendesk with ActiveCampaign

Unlock the superpowers of Zendesk + ActiveCampaign and automate your tasks without having to write a single line of code.

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Automate Zendesk and ActiveCampaign
with Pluga integrations

Zendesk and ActiveCampaign
your way

Check out the available triggers and actions in the automation of apps Zendesk + ActiveCampaign

Trigger
Zendesk

New created user

For each new user created on Zendesk

Name

Email

Telephone

Location

User Tags

Creation date/time

User organization

Trigger
ActiveCampaign

Contact reaches a stage in an automation

When a contact reaches a certain stage on an ActiveCampaign automation

Contact ID

First name

Last name

E-mail

Telephone

Tags associated with this contact

Cargo

Creation date

Update date

Trigger
ActiveCampaign

Closed deal

For each new closed business on ActiveCampaign

Deal title

Deal: Contact email

Deal: Contact's first name

Deal: Contact last name

Contact email

Deal Amount

Deal organization name

deal id

Deal creation date

Deal update date

Deal owner

Deal pipeline

Deal stage

Deal status

Deal currency

Deal description

Contact phone

Contact's first name

Contact last name

Contact Tags

Trigger
Zendesk

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

id

Type

Subject

Description

Priority

Status

Tags

Creation date

Creation time

Requestor Name

Applicant Email

Requesting telephone number

Requesting Location

Name Organization

Name of assignee

Trigger
ActiveCampaign

Lost deal

For each new lost business on ActiveCampaign

Deal title

Deal: Contact email

Deal: Contact's first name

Deal: Contact last name

Contact email

Deal Amount

Deal organization name

deal id

Deal creation date

Deal update date

Deal owner

Deal pipeline

Deal stage

Deal status

Deal currency

Deal description

Contact phone

Contact's first name

Contact last name

Contact Tags

Trigger
ActiveCampaign

Created deal

For each new created deal on ActiveCampaign

Deal title

Deal: Contact email

Deal: Contact's first name

Deal: Contact last name

Contact email

Deal Amount

Deal organization name

deal id

Deal creation date

Data de criação do negócio (formatado em dd/mm/aaaa)

Deal owner

Deal pipeline

Deal stage

Deal status

Deal currency

Deal description

Contact phone

Contact's first name

Contact last name

Contact Tags

Trigger
ActiveCampaign

Deal reaches a stage in the pipeline

When a business is moved to a certain stage in the pipeline on ActiveCampaign

Deal title

Deal: Contact email

Deal: Contact's first name

Deal: Contact last name

Contact email

Deal Amount

Deal organization name

deal id

Deal creation date

Deal update date

Deal owner

Deal pipeline

Deal stage

Deal status

Deal currency

Deal description

Contact phone

Contact's first name

Contact last name

Contact Tags

Action
Zendesk

Create ticket

create a new ticket in Zendesk

subject Required

Applicant's name Required

Requestor's email Required

Applicant's telephone number

description Required

Ticket Tags

Assigned

Select type

Select priority

Select status

Action
ActiveCampaign

Create or update contact

create/update a contact on ActiveCampaign

Email Required

Name

Surname

Telephone

Tags

List

Company Name

Company website

Office

Premium Action
Zendesk

Search Tickets

Search tickets on Zendesk

Search mode

Search filters

Search string

No tickets found?

Result limit

Action
ActiveCampaign

Create or update deal

create/update a deal on ActiveCampaign

Title Required

Distribute new business

Deal owners

Email of the deal owner

contact email Required

Description

Coin

Amount

Contact name

Contact last name

Contact phone

Account's name

Account's website

Job title

Tags

Action
Zendesk

Get ticket history

Get ticket history on Zendesk

Ticket ID Required

How it works

How the Zendesk and ActiveCampaign integration works

1. Trigger Zendesk New created user, Ticket inserted into a view
2. Action ActiveCampaign Create or update contact, Create or update deal
1. Trigger ActiveCampaign Created deal, Contact reaches a stage in an automation, Lost deal, Deal reaches a stage in the pipeline
2. Action Zendesk Create ticket, Search Tickets, Get ticket history

Trusted by over 10.000 amazing companies

Zendesk

Zendesk

Support

Connect Zendesk to 131+ apps with Pluga and turn your work into a productive machine. Turn every ticket into a task for the team, register customer contacts automatically, keep each customer’s history up to date and notify your team at the right moment.

Integrations with Zendesk See more integrations with Support Visit Zendesk
ActiveCampaign

ActiveCampaign

CRM

Connect ActiveCampaign to 131+ apps with Pluga and turn your work into a productive machine. Register leads from every channel automatically, move deals along on their own, generate contracts and invoices, fire personalized follow-ups at the right moment and keep your pipeline always up to date.

Integrations with ActiveCampaign See more integrations with CRM Visit ActiveCampaign

Frequently Asked Questions

  • With Pluga, you can easily automate Zendesk with ActiveCampaign . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.
  • By automating Zendesk with ActiveCampaign on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Zendesk, ActiveCampaign, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.