Connect Mautic with Zendesk
Unlock the superpowers of Mautic + Zendesk and automate your tasks without having to write a single line of code.
Mautic and Zendesk
your way
Check out the available triggers and actions in the automation of apps Mautic + Zendesk
New form response
For each new form response on MauticHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
New form response
For each new form response on MauticTrigger
Form submission ID
Form submission date
Date of submission of the form in 'yyyy-MM-dd HH:mm:ss' and in Time Zone America/São Paulo
Form name
Form Identification (ID)
Contact title
Contact name
Contact last name
Contact email
Contact cell phone
Contact phone
Contact fax
Contact points
Contact website
Contact address
Complementing the contact address
Contact city
Contact state
Contact country
Contact Zip Code
Company Name
Foursquare
Google+
Skype
company ID
Company's adress
Complement of the company address
Company email
Company phone
Company fax
Company city
state
Company country
Company Zip Code
The company's website
Number of employees
Company revenue
Company description
Area of activity of the company
Labels
Referrer URLs (utm tags), separated by commas
New created user
For each new user created on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
New created user
For each new user created on ZendeskTrigger
Name
Telephone
Location
User Tags
Creation date/time
User organization
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskTrigger
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
Create or update contact
create/update a contact on MauticHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create or update contact
create/update a contact on MauticAction
Email Required
Points
Tags
Name
Surname
Office
Telephone
Cell phone
Company
Contact title
Fax
Web site
Address
Address complement
City
state
Country
Zip Code
Company's adress
Complement of the company address
Company email
Company Telephone
Company fax
Company city
Company state
Country
Company Zip Code
Company website
Number of employees
Company revenue
Company description
Last active date
Foursquare
Google+
Skype
Create ticket
create a ticket on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create ticket
create a ticket on ZendeskAction
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
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Automate Mautic and Zendesk with Pluga integrations
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For each new form response on Mautic, create a ticket on Zendesk
EXPLORE For each new user created on Zendesk, create/update a contact on Mautic
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How to integrate apps with Pluga?
Pluga allows you to integrate two or more apps in a simple, practical way without needing to type a single line of code. Here are the steps to automate your tasks and start focusing on what really matters.
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What is the automation trigger?
The trigger is the step that initiates automation. In the integration process, it is selected after choosing the source app. For example, if you choose Facebook Lead Ads as the source app, the trigger could be: For each response on an advertisement.
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What is an action within an automation?
The action serves as a response to the previously selected trigger. That is, it occurs once the trigger is activated. For example, in an automation between Facebook Lead Ads (source) and Google Sheets (destination), as soon as the trigger “For each response on an advertisement” is activated in the source app, the action “Add data to a new row on a spreadsheet” will be carried out in the destination app.
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How does information mapping work?
Information mapping is where you configure which captured information from the source app will be sent to each field in the destination app(s).
For example, in an automation between Facebook Lead Ads and Google Sheets, this step is where you will determine which contact information should fill in the spreadsheet fields.
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Is it possible to have more than one action?
With Pluga, you can create automations by integrating several apps at once. For example, you can integrate Facebook Lead Ads + Google Sheets + Slack, so when the trigger is activated, the first action is executed and a notification is sent via Slack.
Automate Mautic + Zendesk
and say goodbye to manual (and tedious) tasks!
By connecting the apps you use through Pluga, you can automate various processes in your routine and have time for tasks that really matter. 
Mautic
MarketingMautic is an open-source marketing automation platform offering tools to create campaigns, segment contacts, track customer interactions, and much more.
Integrations with Mautic Visit Mautic Zendesk
SupportZendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.
Integrations with Zendesk Visit Zendesk