Connect Mautic with Zendesk
Unlock the superpowers of Mautic + Zendesk and automate your tasks without having to write a single line of code.
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Automate Mautic and Zendesk with Pluga integrations
Mautic and Zendesk
your way
Check out the available triggers and actions in the automation of apps Mautic + Zendesk
New form response
For each new form response on MauticHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
New form response
For each new form response on Mautic
Form submission ID
Form submission date
Date of submission of the form in 'yyyy-MM-dd HH:mm:ss' and in Time Zone America/São Paulo
Form name
Form Identification (ID)
Contact title
Contact name
Contact last name
Contact email
Contact cell phone
Contact phone
Contact fax
Contact points
Contact website
Contact address
Complementing the contact address
Contact city
Contact state
Contact country
Contact Zip Code
Company Name
Foursquare
Google+
Skype
company ID
Company's adress
Complement of the company address
Company email
Company phone
Company fax
Company city
state
Company country
Company Zip Code
The company's website
Number of employees
Company revenue
Company description
Area of activity of the company
Labels
Referrer URLs (utm tags), separated by commas
New created user
For each new user created on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
New created user
For each new user created on Zendesk
Name
Telephone
Location
User Tags
Creation date/time
User organization
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Ticket inserted into a view
When a new ticket is inserted in a certain view on Zendesk
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
Create or update contact
create/update a contact on MauticHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create or update contact
create/update a contact on Mautic
Email Required
Points
Tags
Name
Surname
Office
Telephone
Cell phone
Company
Contact title
Fax
Web site
Address
Address complement
City
state
Country
Zip Code
Company's adress
Complement of the company address
Company email
Company Telephone
Company fax
Company city
Company state
Country
Company Zip Code
Company website
Number of employees
Company revenue
Company description
Last active date
Foursquare
Google+
Skype
Get ticket history
Get ticket history on ZendeskHow it works:
Whenever something happens on the source app
1.
All happening in a single automation! ✨
Get ticket history
Get ticket history on Zendesk
Ticket ID Required
Create ticket
create a new ticket in ZendeskHow it works:
Whenever something happens on the source app
All happening in a single automation! ✨
Create ticket
create a new ticket in Zendesk
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
Search Tickets
Search tickets on ZendeskHow it works:
Whenever something happens on the source app
1.
All happening in a single automation! ✨
Search Tickets
Search tickets on Zendesk
Search mode
Search filters
Search string
No tickets found?
Result limit
How the Mautic and Zendesk integration works
Trusted by over 10.000 amazing companies
Mautic
MarketingConnect Mautic to 130+ apps with Pluga and turn your work into a productive machine. Capture leads from all your channels, place each contact in the flow that makes sense for them and keep your database status always current, automatically.
Integrations with Mautic See more integrations with Marketing Visit Mautic Zendesk
SupportConnect Zendesk to 130+ apps with Pluga and turn your work into a productive machine. Turn every ticket into a task for the team, register customer contacts automatically, keep each customer’s history up to date and notify your team at the right moment.
Integrations with Zendesk See more integrations with Support Visit Zendesk