Connect Zendesk with Gmail
Unlock the superpowers of Zendesk + Gmail and automate your tasks without having to write a single line of code.
Zendesk and Gmail
your way
Check out the available triggers and actions in the integration of apps Zendesk + Gmail and build your automation
New created user
For each new user created on ZendeskTrigger
Name
Telephone
Location
User Tags
Creation date/time
User organization
New email with attachment(s)
For every new email with attachment(s) received in GmailTrigger Premium
Email ID
ID of the thread the email belongs to.
Subheding
ID of the last email modification history record
Email in MIME type format text/plain
Email in MIME type format text/html
Email content in MIME type format text/html
Subject of the email
Sender: Name and email
Sender: Name
Sender: Email
Recipient: Names and emails
Recipient: Names
Recipient: Emails
Cc recipients: Names and emails
Cc recipients: Names
Cc recipients: Emails
Bcc recipients: Names and emails
Bcc recipients: Names
Bcc recipients: Emails
Internal creation date (format: YYYY-MM-DDTHH:mm.sssZ)
Internal creation date (format: DD-MM-AAAA HH:mm:ss)
Internal creation date (format: DD-MM-AAAA)
Internal creation hour (format: HH:mm:ss)
Email attachments: single zipped file
Email attachments: zipped folder name
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskTrigger
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
New email in a tab or with a label
For each new email received in a tab or with a label in GmailTrigger
Email ID
ID of the thread the email belongs to
Subheding
ID of the last email modification history record
Email in MIME type format text/plain
Email in MIME type format text/html
Email content in MIME type format text/html
Subject of the email
Sender: Name and email
Sender: Name
Sender: Email
Recipient: Names and emails
Recipient: Names
Recipient: Emails
Cc recipients: Names and emails
Cc recipients: Names
Cc recipients: Emails
Bcc recipients: Names and emails
Bcc recipients: Names
Bcc recipients: Emails
Internal creation date (format: YYYY-MM-DDTHH:mm.sssZ)
Internal creation date (format: DD-MM-AAAA HH:mm:ss)
Internal creation date (format: DD-MM-AAAA)
Internal creation hour (format: HH:mm:ss)
Create ticket
create a ticket on ZendeskAction
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
Send email
send an email through GmailAction
Subject Required
Message Type
Message Required
Recipient Required
CC
Bcc
Reply to
Create draft
create a draft in GmailAction
Subject Required
Message type
Message Required
To Required
Cc
Bcc
Reply to
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Automate Zendesk and Gmail
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Integrate Zendesk + Gmail
and say goodbye to manual (and tedious) tasks!
By connecting the apps you use through Pluga, you can automate various processes in your routine and have time for tasks that really matter. Zendesk
SupportZendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.
Integrations with Zendesk Visit ZendeskGmail
EmailGmail is one of the most popular email services in the world and one of Google's earliest apps. With this software, users can easily create and send messages.
Integrations with Gmail Visit Gmail