Connect Z-API with Shopify
Connect Z-API with Shopify to scale and automate your operations.
Explore automation templates
Automate Z-API and Shopify with Pluga integrations
For each created order on Shopify, send text message on WhatsApp (Z-API)
For each paid order on Shopify, send text message on WhatsApp (Z-API)
For each refunded order on Shopify, send text message on WhatsApp (Z-API)
For each processed order on Shopify, send text message on WhatsApp (Z-API)
For each nullified/refunded payment order on Shopify, send text message on WhatsApp (Z-API)
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Z-API and Shopify
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Check out the available triggers and actions in the automation of apps Z-API + Shopify
New message received
New message received on WhatsApp (Z-API)
Sender phone number
Sender name
Message ID
Sent at (timestamp)
Message sent from own number?
Text content of the message
URL to download the audio
Message type: 'text' or 'audio'
Paid order
For each paid order on Shopify
Order products
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order: Payment date/time
Order: Payment date/time (formatted YYYY-MM-DD H:M:S)
Created order
For each created order on Shopify
Order products
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order refunded
For each refunded order on Shopify
Order products
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Request: Refund date/time
Request: Refund date/time (formatted YYYY-MM-DD H:M:S)
Request: Justification for refund
Order: Full refunded
Processed order
For each processed order on Shopify
Order products
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: State
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Order reversed
For each nullified/refunded payment order on Shopify
Order products
Order: ID
Order: Creation date/time
Order: Creation date/time (formatted YYYY-MM-DD H:M:S).
Order: Total amount (decimal)
Order: Total amount (formatted in reais)
Order: Subtotal amount (decimal)
Order: Subtotal amount (formatted in reais)
Order: Weight (g)
Order: Total fee (decimal)
Order: Currency
Order: Full discount (decimal)
Order: Total discount percentage (decimal)
Order: Total amount of items (decimal)
Request: Customer Location
Order number
Order: Discount codes (comma separated)
Order: Note
Order: Note attributes (comma separated)
Order: Name of note attributes (separated by comma)
Order: Amount of note attributes (separated by comma)
Order: Payment Gateway
Request: Payment gateway names (comma separated)
Order: Origin name
Order: Tags (comma separated)
Request: URL
Order: Full shipping (decimal)
Order: Total shipping (formatted in reais)
Order: Tips Total (decimal)
Order: Summary of items (Title - Quantity - Variation - SKU - Tags - Amount). Separated by comma.
Order: Summary of items (Title - Quantity - Amount). Separated by comma.
Order: Summary of items (Title - Amount). Separated by comma.
Order: Summary of items (Title - SKU). Separated by comma.
Order: Summary of items (Title - Quantity - Variation). Separated by comma.
Order: Name of items (Title). Separated by comma.
Order: Full name of items (Title + Variant). Separated by comma.
Order: Item quantities (Quantity). Separated by comma.
Order: Comma separated SKUs
Order: Shipping summary (Title - Amount). Separated by comma.
Billing: full name
Billing: first name
Billing: second name
Billing: telephone
Billing: city
Billing: state
Billing: country
Billing: Zip Code
Billing: Address
Billing: Supplement
Billing: company
Billing: country code
Billing: UF
Delivery: full name
Delivery: first name
Delivery: second name
Delivery: telephone
Delivery: city
Delivery: state
Delivery: country
Delivery: Zip Code
Delivery: Address
Delivery: Complement
Delivery: company
Delivery: country code
Delivery: UF
Customer: ID
Customer: Email
Customer: Do you acZip Codet email marketing?
Customer: Creation date/time
Customer: Update date/time
Customer: First name
Customer: Last name
Customer: Notes
Customer: Tax exempt?
Customer: Telephone
Customer: Tags (comma separated)
Customer: Currency
Customer (default address): First name
Customer (default address): Last name
Customer (default address): Company
Customer (default address): Address
Customer (default address): Complement
Customer (default address): City
Customer (default address): State
Customer (default address): Country
Customer (default address): Zip Code
Customer (default address): Telephone
Customer (default address): Full name
Customer (default address): UF
Customer (default address): Country code
Customer (default address): Country name
Request: Refund date/time
Order: Refund date/time (formatted YYYY-MM-DD H:M:S)
Request: Justification for reversal
Send text message
Send text message on WhatsApp (Z-API)
Recipient number Required
Message Required
Send delay (seconds)
Typing time (seconds)
Boost this flow in your workflow
With Pluga, you connect Z-API + Shopify to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "For each nullified/refunded payment order on Shopify".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Z-API and what Pluga should run automatically at each step. Example: "Send text message on WhatsApp (Z-API)"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Z-API
CommunicationConnect Z-API to 131+ apps with Pluga and turn your work into a productive machine. Every move inside your apps can become a message to the customer or an alert to the team — in the right channel and with the right data.
Shopify
E-commerceConnect Shopify to 131+ apps with Pluga and turn your work into a productive machine. Automate order processing — created, paid, shipped or cancelled: each stage triggers the next steps, from customer notifications to finance and inventory entries.
