Connect Kiwify with Zendesk
Connect Kiwify with Zendesk to scale and automate your operations.
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Automate Kiwify and Zendesk with Pluga integrations
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Kiwify and Zendesk
your way
Check out the available triggers and actions in the automation of apps Kiwify + Zendesk
Approved purchase
For each approved purchase in Kiwify
Order: ID
Order: Status
Order reference
Product: Type
Order: Payment method
Order: Store ID
Order: Installments
Order: Bank slip URL
Order: Bank slip due date
Order: PIX expiration
Order: Sale type
Order: Creation date
Order: Update date
Order: Approved date
Order: Refund date
Product: Name
Customer: Name
Customer: Email
Customer: Telephone
Customer: CPF
Customer CNPJ
Customer address street
Customer address number
Customer address complement
Customer address neighborhood
Customer address city
Customer address state
Customer address postal code
Customer address country code
Commission: amount (cents)
Commission: amount
Base price currency
Commission: Base Price (cents)
Commission: Base Price
Commission: Kiwify fee (cents)
Commission: Kiwify fee
Kiwify currency fee
Sale tax (cents)
Sale tax (decimal value)
Commission currency
Commission: Commissioned stores ID
Commission: Type of commissioned stores
Commission: Custom store name
Commission: Commissioned store email
Commission: Commissioned store value
Affiliate commission value
Co-producer comission value
Producer commission value
Commission: My commission (cents)
Commission: My commission
Commission: Funds status
Commission: Estimated deposit date
Commission: Deposit date
Order creation date (dd/mm/yyyy)
Order approved date (em dd/mm/yyyy)
Subscription: Start date
Subscription: Next payment
Subscription: Status
Subscription: Plan name
Subscription: Plan frequency
Subscription: Plan quantity charges
Subscription: Completed charge amount
Subscription: Status of completed charges
Subscription: Installments of completed charges
Subscription: Enrollment date
Subscription: Future charge date
Ticket batch name
Participants' CPFs for the tickets (separated by commas)
Participants' emails for the tickets (separated by commas)
Participants' names for the tickets (separated by commas)
Participants' phone numbers for the tickets (separated by commas)
Ticket inserted into a view
When a new ticket is inserted in a certain view on Zendesk
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
Abandoned cart
When a cart is abandoned on Kiwify
Checkout link
Lead's CPF/CNPJ
Lead's country
Cart abandonment date
Lead's email
Lead's name
Offer name
Lead's phone number
Product name
New created user
For each new user created on Zendesk
Name
Telephone
Location
User Tags
Creation date/time
User organization
Create ticket
create a new ticket in Zendesk
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
Search Tickets
Search tickets on Zendesk
Search mode
Search filters
Search string
No tickets found?
Result limit
Get ticket history
Get ticket history on Zendesk
Ticket ID Required
Boost this flow in your workflow
With Pluga, you connect Kiwify + Zendesk to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "When a cart is abandoned on Kiwify".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Zendesk and what Pluga should run automatically at each step. Example: "create a new ticket in Zendesk"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Kiwify
Product InfoConnect Kiwify to 133+ apps with Pluga and turn your work into a productive machine. Grant student access the moment they buy, keep your student base up to date and send every sale to your CRM, your finance app and your spreadsheets — without tracking order by order.
Zendesk
SupportConnect Zendesk to 133+ apps with Pluga and turn your work into a productive machine. Turn every ticket into a task for the team, register customer contacts automatically, keep each customer’s history up to date and notify your team at the right moment.
