Connect Z-API with Intercom
Connect Z-API with Intercom to scale and automate your operations.
Explore automation templates
Automate Z-API and Intercom with Pluga integrations
Trusted by over 10.000 amazing companies
Z-API and Intercom
your way
Check out the available triggers and actions in the automation of apps Z-API + Intercom
New message received
New message received on WhatsApp (Z-API)
Sender phone number
Sender name
Message ID
Sent at (timestamp)
Message sent from own number?
Text content of the message
URL to download the audio
Message type: 'text' or 'audio'
Created new user
When a new created user is on Intercom
user ID
Username
User email
User phone
User creation date
User update date
User Tags
Photo (url)
Location: City
Location: State
Location: Country
Company Name
Company ID
Company plan
Company size
The company's website
Company segment
Send text message
Send text message on WhatsApp (Z-API)
Recipient number Required
Message Required
Send delay (seconds)
Typing time (seconds)
Create or update user
create/update a user on Intercom
Contact type Required
Email Required
Name
Telephone
User ID
Company ID
Company Name
Company plan
Company size
Company website
Company segmentation
Tags
Event
Boost this flow in your workflow
With Pluga, you connect Z-API + Intercom to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "New message received on WhatsApp (Z-API)".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Intercom and what Pluga should run automatically at each step. Example: "create/update a user on Intercom"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Z-API
CommunicationConnect Z-API to 131+ apps with Pluga and turn your work into a productive machine. Every move inside your apps can become a message to the customer or an alert to the team — in the right channel and with the right data.
Intercom
MarketingConnect Intercom to 131+ apps with Pluga and turn your work into a productive machine. Capture leads from all your channels, place each contact in the flow that makes sense for them and keep your database status always current, automatically.
