Connect Zendesk with monday.com

Unlock the superpowers of Zendesk + monday.com and automate your tasks without having to write a single line of code.

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Automate Zendesk and monday.com
with Pluga integrations

Zendesk and monday.com
your way

Check out the available triggers and actions in the automation of apps Zendesk + monday.com

Zendesk

New created user

For each new user created on Zendesk

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
Zendesk

New created user

For each new user created on Zendesk

Name

Email

Telephone

Location

User Tags

Creation date/time

User organization

monday.com

Element status modified

When the status of an element is modified on monday.com

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
monday.com

Element status modified

When the status of an element is modified on monday.com

Element ID

Element name

Creation date

Update date

Frame ID

Frame name

ID to group

Group's name

Group color

Zendesk

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
Zendesk

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

id

Type

Subject

Description

Priority

Status

Tags

Creation date

Creation time

Requestor Name

Applicant Email

Requesting telephone number

Requesting Location

Name Organization

Name of assignee

monday.com

New item

For each created element on monday.com

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
monday.com

New item

For each created element on monday.com

Element ID

Element name

Creation date

Update date

Frame ID

Frame name

ID to group

Group's name

Group color

Zendesk

Create ticket

create a new ticket in Zendesk

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Action
Zendesk

Create ticket

create a new ticket in Zendesk

subject Required

Applicant's name Required

Requestor's email Required

Applicant's telephone number

description Required

Ticket Tags

Assigned

Select type

Select priority

Select status

monday.com

Create or update item

create or update an item on monday.com

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Action
monday.com

Create or update item

create or update an item on monday.com

Element name Required

Zendesk

Search Tickets

Search tickets on Zendesk

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Premium Action
Zendesk

Search Tickets

Search tickets on Zendesk

Search mode

Search filters

Search string

No tickets found?

Result limit

Zendesk

Get ticket history

Get ticket history on Zendesk

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Action
Zendesk

Get ticket history

Get ticket history on Zendesk

Ticket ID Required

How it works

How the Zendesk and monday.com integration works

1. Trigger Zendesk New created user, Ticket inserted into a view
2. Action monday.com Create or update item
1. Trigger monday.com New item, Element status modified
2. Action Zendesk Create ticket, Search Tickets, Get ticket history

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Zendesk

Zendesk

Support

Connect Zendesk to 130+ apps with Pluga and turn your work into a productive machine. Turn every ticket into a task for the team, register customer contacts automatically, keep each customer’s history up to date and notify your team at the right moment.

Integrations with Zendesk See more integrations with Support Visit Zendesk
monday.com

monday.com

Project

Connect monday.com to 130+ apps with Pluga and turn your work into a productive machine. Create tasks and cards automatically from what happens in other systems, update statuses without opening app after app and keep your team aligned around the same place.

Integrations with monday.com See more integrations with Project Visit monday.com

Frequently Asked Questions

  • With Pluga, you can easily automate Zendesk with monday.com . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.

  • By automating Zendesk with monday.com on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Zendesk, monday.com, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.