Connect Mercos with WhatsApp Business API
Connect Mercos with WhatsApp Business API to scale and automate your operations.
Explore automation templates
Automate Mercos and WhatsApp Business API with Pluga integrations
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Mercos and WhatsApp Business API
your way
Check out the available triggers and actions in the automation of apps Mercos + WhatsApp Business API
New order
New order in Mercos
Order ID
Order number
Order status
Invoicing status
B2B status
Custom status ID
Issue date
Creation date
Last change
Order total
Shipping amount
Notes
Tracking code
Discount coupon
Source order ID
Total order commission percentage
Client ID
Client legal name
Client trade name
Client CNPJ or CPF
Client state tax registration
Client Suframa
Client emails
Client phone numbers
Client street
Client address number
Client address complement
Client neighborhood
Client city
Client state
Client zip code
Client contact name
Order contact name
Delivery address ID
Delivery zip code
Delivery address
Delivery address number
Delivery address complement
Delivery neighborhood
Delivery city
Delivery state
Payment terms
Payment terms ID
Payment method ID
Has payment information
Order type ID
Carrier ID
Carrier name
Order creator ID
Represented company ID
Represented company legal name
Represented company trade name
Salespeople commissions
Extra fields
Order items
New message notification
New message notification on WhatsApp Business API
Sender phone number (who sent the message)
Name of the contact who sent the message
Conversation ID
Timestamp of when the message was sent
Text content of the message
Internal Pluga URL to download the audio message
Message type: 'text' ou 'audio'
Create/Update client
Create or update client in Mercos
Update type Required
Legal name / Name Required
Person type Required
CNPJ or CPF
Trade name
Phone
Contact name
State tax registration
Zip code
Street
Address number
Address complement
Neighborhood
City
State
Send text message
Send text message on WhatsApp Business API
Recipient's phone Required
Message Required
Create order
Create order in Mercos
Client CNPJ or CPF Required
Product code Required
Quantity Required
Payment terms Required
Unit price
Salesperson
Price table
Issue date
Item discount (%)
Shipping amount
Carrier
Notes
Send message by template
Send a message by template on WhatsApp Business API
Recipient's phone Required
Boost this flow in your workflow
With Pluga, you connect Mercos + WhatsApp Business API to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, " New order in Mercos".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with WhatsApp Business API and what Pluga should run automatically at each step. Example: "Send text message on WhatsApp Business API"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Mercos
CRMConnect Mercos to 136+ apps with Pluga and turn your work into a productive machine. Register leads from every channel automatically, move deals along on their own, generate contracts and invoices, fire personalized follow-ups at the right moment and keep your pipeline always up to date.
WhatsApp Business API
CommunicationConnect WhatsApp Business API to 136+ apps with Pluga and turn your work into a productive machine. Every move inside your apps can become a message to the customer or an alert to the team — in the right channel and with the right data.
