Connect Pipefy with JivoChat
Connect Pipefy with JivoChat to scale and automate your operations.
Explore automation templates
Automate Pipefy and JivoChat with Pluga integrations
For each finalized online chat on JivoChat, create a card on Pipefy
For each conducted offline chat on JivoChat, create a card on Pipefy
For each finalized online chat on JivoChat, create a record on a table on Pipefy
For each conducted offline chat on JivoChat, create a record on a table on Pipefy
Didn't find the template you wanted? Build the integration your own way. ;)
Pipefy and JivoChat
your way
Check out the available triggers and actions in the automation of apps Pipefy + JivoChat
Created card
When a card is created on Pipefy
Name of card creator
Card creator email
Current phase name
Card expiration date
Title of the card
Name of users assigned to the card
Emails of users assigned to the card
Name of card tags
Card creation date
Card update date
Card update date in 'dd/mm/yyyy'
Card URL
Ended chat
For each finalized online chat on JivoChat
Widget ID
Visitor name
Visitor email
Visitor's telephone number
Number of visitor chats
URL of the page
Title of the page
Full UTM
UTM Campaign
Source UTM
Medium UTM
Content UTM
Chat review
Chat agent names
Chat agent emails
Department name
Chat messages
Chat messages (HTML)
Finished card
When a card is finalized on Pipefy
Name of card creator
Card creator email
Current phase name
Card expiration date
Title of the card
Name of users assigned to the card
Emails of users assigned to the card
Name of card tags
Card creation date
Card update date
Card update date in 'dd/mm/yyyy'
Card URL
Offline Chat
For each conducted offline chat on JivoChat
Widget ID
Visitor name
Visitor email
Visitor's telephone number
Number of visitor chats
URL of the page
Title of the page
Full UTM
UTM Campaign
Source UTM
Medium UTM
Content UTM
Message
Moved card
When a card is moved to a certain phase of a pipe on Pipefy
Name of card creator
Card creator email
Current phase name
Card expiration date
Title of the card
Name of users assigned to the card
Emails of users assigned to the card
Name of card tags
Card creation date
Card update date
Card update date in 'dd/mm/yyyy'
URL do card
Create card
create a card on Pipefy
Card comment
Create record in table
create a record on a table on Pipefy
Boost this flow in your workflow
With Pluga, you connect Pipefy + JivoChat to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "For each conducted offline chat on JivoChat".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Pipefy and what Pluga should run automatically at each step. Example: "create a record on a table on Pipefy"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Pipefy
ProjectConnect Pipefy to 133+ apps with Pluga and turn your work into a productive machine. Create tasks and cards automatically from what happens in other systems, update statuses without opening app after app and keep your team aligned around the same place.
JivoChat
ChatbotConnect JivoChat to 133+ apps with Pluga and turn your work into a productive machine. Log every new contact, send conversation content to your CRM, your spreadsheets or your AI Agent, and fire automatic replies at the right moment.