Connect Z-API with JivoChat

Connect Z-API with JivoChat to scale and automate your operations.

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Automate Z-API and JivoChat
with Pluga integrations

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Z-API and JivoChat
your way

Check out the available triggers and actions in the automation of apps Z-API + JivoChat

Trigger
Z-API

New message received

New message received on WhatsApp (Z-API)

Sender phone number

Sender name

Message ID

Sent at (timestamp)

Message sent from own number?

Text content of the message

URL to download the audio

Message type: 'text' or 'audio'

Trigger
JivoChat

Ended chat

For each finalized online chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Chat review

Chat agent names

Chat agent emails

Department name

Chat messages

Chat messages (HTML)

Trigger
JivoChat

Offline Chat

For each conducted offline chat on JivoChat

Widget ID

Visitor name

Visitor email

Visitor's telephone number

Number of visitor chats

URL of the page

Title of the page

Full UTM

UTM Campaign

Source UTM

Medium UTM

Content UTM

Message

Action
Z-API

Send text message

Send text message on WhatsApp (Z-API)

Recipient number Required

Message Required

Send delay (seconds)

Typing time (seconds)

How to integrate Z-API and JivoChat on Pluga

Boost this flow in your workflow

With Pluga, you connect Z-API + JivoChat to build anything from the simplest integration to the most advanced flows, with several layers of logic.

  • Basic 1

    Pick the source app and the trigger

    Choose which app starts the automation and which event works as the trigger. For example, "For each conducted offline chat on JivoChat".

  • Basic 2

    Set the destinations and the actions

    Select the apps that make up the flow with Z-API and what Pluga should run automatically at each step. Example: "Send text message on WhatsApp (Z-API)"

  • Basic 3

    Map the information

    Point out, visually, which data from the source app should fill in each field of the destination action.

  • Intermediate

    Only move forward when it makes sense

    Set "AND" or "OR" conditions so the automation only runs in the cases that matter

  • Intermediate

    Pause the flow for as long as you need

    Set the automation to wait minutes, hours or days and resume the next action on its own

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  • Intermediate

    Standardize data across apps

    Adjust dates, numbers and characters to the format the next app expects to receive

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  • Advanced

    Send data in several directions

    Route each piece of data down the right path within a single flow, according to specific conditions

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  • Advanced

    Add a code block

    Run JavaScript or Python in the middle of the automation to transform data before the next step

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  • Advanced

    Create loops

    Take lists of items, go through each row and run the same action for every one of them

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  • Advanced

    Use generative AI

    Send data to an AI assistant or agent and use the response in the next step

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  • Advanced

    Connect to (almost) any app

    Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga

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  • Advanced

    Requests to external APIs

    Query or send data to any external API inside your automation

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Z-API

Z-API

Communication

Connect Z-API to 131+ apps with Pluga and turn your work into a productive machine. Every move inside your apps can become a message to the customer or an alert to the team — in the right channel and with the right data.

Integrations with Z-API See more integrations with communication Visit Z-API
JivoChat

JivoChat

Chatbot

Connect JivoChat to 131+ apps with Pluga and turn your work into a productive machine. Log every new contact, send conversation content to your CRM, your spreadsheets or your AI Agent, and fire automatic replies at the right moment.

Integrations with JivoChat See more integrations with chatbot Visit JivoChat

Frequently Asked Questions

  • By automating Z-API with JivoChat on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Z-API, JivoChat, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.