Connect Zoho CRM with Zendesk

Unlock the superpowers of Zoho CRM + Zendesk and automate your tasks without having to write a single line of code.

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Automate Zoho CRM and Zendesk
with Pluga integrations

Zoho CRM and Zendesk
your way

Check out the available triggers and actions in the automation of apps Zoho CRM + Zendesk

Trigger
Zendesk

New created user

For each new user created on Zendesk

Name

Email

Telephone

Location

User Tags

Creation date/time

User organization

Trigger
Zendesk

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

id

Type

Subject

Description

Priority

Status

Tags

Creation date

Creation time

Requestor Name

Applicant Email

Requesting telephone number

Requesting Location

Name Organization

Name of assignee

Action
Zoho CRM

Create or update deal

create or update a deal on Zoho CRM

Action
Zendesk

Get ticket history

Get ticket history on Zendesk

Ticket ID Required

Action
Zendesk

Create ticket

create a new ticket in Zendesk

subject Required

Applicant's name Required

Requestor's email Required

Applicant's telephone number

description Required

Ticket Tags

Assigned

Select type

Select priority

Select status

Premium Action
Zendesk

Search Tickets

Search tickets on Zendesk

Search mode

Search filters

Search string

No tickets found?

Result limit

How it works

How the Zoho CRM and Zendesk integration works

1. Trigger Zendesk New created user, Ticket inserted into a view
2. Action Zoho CRM Create or update deal

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Zoho CRM

Zoho CRM

CRM

Connect Zoho CRM to 130+ apps with Pluga and turn your work into a productive machine. Register leads from every channel automatically, move deals along on their own, generate contracts and invoices, fire personalized follow-ups at the right moment and keep your pipeline always up to date.

Integrations with Zoho CRM See more integrations with CRM Visit Zoho CRM
Zendesk

Zendesk

Support

Connect Zendesk to 130+ apps with Pluga and turn your work into a productive machine. Turn every ticket into a task for the team, register customer contacts automatically, keep each customer’s history up to date and notify your team at the right moment.

Integrations with Zendesk See more integrations with Support Visit Zendesk

Frequently Asked Questions

  • With Pluga, you can easily automate Zoho CRM with Zendesk . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.
  • By automating Zoho CRM with Zendesk on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between Zoho CRM, Zendesk, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.