Connect Microsoft Outlook with JivoChat
Connect Microsoft Outlook with JivoChat to scale and automate your operations.
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Automate Microsoft Outlook and JivoChat with Pluga integrations
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Microsoft Outlook and JivoChat
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Check out the available triggers and actions in the automation of apps Microsoft Outlook + JivoChat
New email received in a folder
For each new received email in a Microsoft Outlook folder
Id
Creation date
Receipt date
Date the email was sent
Subject
Email Preview
Email link
Content
Content (text without HTML)
Sender's name
Sender's email
Recipients' names
Recipients' emails
Recipients' names and emails
Recipients' names in copy
Copied recipient emails
Recipients' names and emails in copy
Blind carbon copy recipient names
Blind copy recipient emails
Names and Emails of blind carbon copy recipients
Offline Chat
For each conducted offline chat on JivoChat
Widget ID
Visitor name
Visitor email
Visitor's telephone number
Number of visitor chats
URL of the page
Title of the page
Full UTM
UTM Campaign
Source UTM
Medium UTM
Content UTM
Message
New email with attachment(s)
For every new email with attachment(s) received in Microsoft Outlook
ID
Creation date
Receipt date
Sent date
Subject
Email preview
Email link
Content
Content (Text withou HTML)
Sender's name
Sender's email
Recipients' names
Recipients' emails
Names and Emails of the recipients
CC recipients' names
CC recipients' emails
CC recipients' names and emails
BCC recipients' names
BCC recipients' emails
BCC recipients' names and emails
Link to single file or zipped files
Name of the file that contains all the zipped email attachments
Ended chat
For each finalized online chat on JivoChat
Widget ID
Visitor name
Visitor email
Visitor's telephone number
Number of visitor chats
URL of the page
Title of the page
Full UTM
UTM Campaign
Source UTM
Medium UTM
Content UTM
Chat review
Chat agent names
Chat agent emails
Department name
Chat messages
Chat messages (HTML)
Create email
send an email through Microsoft Outlook
Recipient's Email Required
Subject Required
Message Type Required
Message Required
Attachments
CC
Bcc
Boost this flow in your workflow
With Pluga, you connect Microsoft Outlook + JivoChat to build anything from the simplest integration to the most advanced flows, with several layers of logic.
- Basic 1
Pick the source app and the trigger
Choose which app starts the automation and which event works as the trigger. For example, "For each finalized online chat on JivoChat".
- Basic 2
Set the destinations and the actions
Select the apps that make up the flow with Microsoft Outlook and what Pluga should run automatically at each step. Example: "send an email through Microsoft Outlook"
- Basic 3
Map the information
Point out, visually, which data from the source app should fill in each field of the destination action.
- Intermediate
Only move forward when it makes sense
Set "AND" or "OR" conditions so the automation only runs in the cases that matter
- Intermediate
Pause the flow for as long as you need
Set the automation to wait minutes, hours or days and resume the next action on its own
- Intermediate
Standardize data across apps
Adjust dates, numbers and characters to the format the next app expects to receive
- Advanced
Send data in several directions
Route each piece of data down the right path within a single flow, according to specific conditions
- Advanced
Add a code block
Run JavaScript or Python in the middle of the automation to transform data before the next step
- Advanced
Create loops
Take lists of items, go through each row and run the same action for every one of them
- Advanced
Use generative AI
Send data to an AI assistant or agent and use the response in the next step
- Advanced
Connect to (almost) any app
Send and receive data through a dedicated URL, and connect to apps that are not integrated with Pluga
- Advanced
Requests to external APIs
Query or send data to any external API inside your automation
Microsoft Outlook
EmailConnect Microsoft Outlook to 133+ apps with Pluga and turn your work into a productive machine. Connect your inbox to your other apps and let your messages work for you: capture leads, fire personalized follow-ups and archive conversations automatically.
JivoChat
ChatbotConnect JivoChat to 133+ apps with Pluga and turn your work into a productive machine. Log every new contact, send conversation content to your CRM, your spreadsheets or your AI Agent, and fire automatic replies at the right moment.
