Connect WhatsApp Business API with Kommo

Unlock the superpowers of WhatsApp Business API + Kommo and automate your tasks without having to write a single line of code.

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Automate WhatsApp Business API and Kommo
with Pluga integrations

WhatsApp Business API and Kommo
your way

Check out the available triggers and actions in the automation of apps WhatsApp Business API + Kommo

WhatsApp Business API

New message notification

New message notification on WhatsApp Business API

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Premium Trigger
WhatsApp Business API

New message notification

New message notification on WhatsApp Business API

Sender phone number (who sent the message)

Name of the contact who sent the message

Conversation ID

Timestamp of when the message was sent

Text content of the message

Internal Pluga URL to download the audio message

Message type: 'text' ou 'audio'

Kommo

Task captured

Task captured in Kommo

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
Kommo

Task captured

Task captured in Kommo

Task ID

Task Text

Task Type

Linked Element ID

Linked Element Type (numeric)

Linked Entity Type

Responsible User ID

Account ID

Created User ID

Complete Till

Complete Before (Unix timestamp)

Task Status

Action Close

Result ID

Result Text

Created At

Updated At

Last Modified

Kommo

Lead reached a stage

When a lead reaches a stage in Kommo

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
Kommo

Lead reached a stage

When a lead reaches a stage in Kommo

Lead ID

Lead: Name

Lead: Price

Lead: Was it deleted?

Lead: Score

Lead: Labor cost

Lead: Has the price been computed?

Lead: Creation date

Lead: Update date

Lead: Full name of the contact

Lead: Contact first name

Lead: Contact last name

Lead: Company name of the contact

Lead's product IDs (comma-separated)

Lead's product names (comma-separated)

Lead's product quantities (comma-separated)

Lead's product prices (comma-separated)

Lead items

Kommo

New lead created

Each time a new lead is created in Kommo

How it works:

Whenever something happens on the source app

All happening in a single automation! ✨

Trigger
Kommo

New lead created

Each time a new lead is created in Kommo

Lead ID

Lead: Name

Lead: Price

Lead: Was it deleted?

Lead: Score

Lead: Labor cost

Lead: Has the price been computed?

Lead: Creation date

Lead: Update date

Lead: Full name of the contact

Lead: Contact first name

Lead: Contact last name

Lead: Company name of the contact

WhatsApp Business API

Send message by template

Send a message by template on WhatsApp Business API

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Premium Action
WhatsApp Business API

Send message by template

Send a message by template on WhatsApp Business API

Recipient's phone Required

Kommo

Create or update contact

create or update contact on Kommo

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Action
Kommo

Create or update contact

create or update contact on Kommo

Update criteria

Contact: Name

Contact: First name

Contact: Last name

Owner: ID

WhatsApp Business API

Send text message

Send text message on WhatsApp Business API

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Premium Action
WhatsApp Business API

Send text message

Send text message on WhatsApp Business API

Recipient's phone Required

Message Required

Kommo

Create task

Create task in Kommo

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Action
Kommo

Create task

Create task in Kommo

Task text Required

Due date Required

Responsible user

Task type

Kommo

Create or update lead

Create or update lead on Kommo

How it works:

Whenever something happens on the source app

1.

All happening in a single automation! ✨

Action
Kommo

Create or update lead

Create or update lead on Kommo

Lead sorting settings

Choose salespeople

Salesperson's e-mail

Lead update

Lead update criteria

Lead name Required

Sale value

Lead's Tags

Criteria for updating lead contacts

Update company

Company name

Task Text

Task Due Date

Task Type

How it works

How the WhatsApp Business API and Kommo integration works

1. Trigger WhatsApp Business API New message notification
2. Action Kommo Create or update lead, Create or update contact, Create task
1. Trigger Kommo Lead reached a stage, New lead created, Task captured
2. Action WhatsApp Business API Send message by template, Send text message

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WhatsApp Business API

WhatsApp Business API

Communication

Connect WhatsApp Business API to 130+ apps with Pluga and turn your work into a productive machine. Every move inside your apps can become a message to the customer or an alert to the team — in the right channel and with the right data.

Integrations with WhatsApp Business API See more integrations with Communication Visit WhatsApp Business API
Kommo

Kommo

CRM

Connect Kommo to 130+ apps with Pluga and turn your work into a productive machine. Register leads from every channel automatically, move deals along on their own, generate contracts and invoices, fire personalized follow-ups at the right moment and keep your pipeline always up to date.

Integrations with Kommo See more integrations with CRM Visit Kommo

Frequently Asked Questions

  • With Pluga, you can easily automate WhatsApp Business API with Kommo . Just follow these steps:

    • 1. Log in or sign up (for free) on Pluga and click on “Create automation”;
    • 2. Select the source app and trigger;
    • 3. Select the destination app and action;
    • 4. Make the necessary adjustments, specifying which data will be sent to one app to another.

  • By automating WhatsApp Business API with Kommo on Pluga, you can automate various manual tasks that reduce productivity for those who perform them, while also avoiding human errors. The best part is that the process is simple and doesn’t require typing a single line of code.

  • On Pluga, you can make several automations for free with the free plan. Additionally, you have the option to try all the features for 7 days at no cost to create automations between WhatsApp Business API, Kommo, and even other apps.

    We also offer three other plans, with prices ranging from $17 to $71 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check Pluga's pricing page for more details.