Connect monday.com with Zendesk
Unlock the superpowers of monday.com + Zendesk and automate your tasks without having to write a single line of code.
monday.com and Zendesk
your way
Check out the available triggers and actions in the integration of apps monday.com + Zendesk and build your automation
New item
For each created element on monday.comTrigger
Element ID
Element name
Creation date
Update date
Frame ID
Frame name
ID to group
Group's name
Group color
Ticket inserted into a view
When a new ticket is inserted in a certain view on ZendeskTrigger
id
Type
Subject
Description
Priority
Status
Tags
Creation date
Creation time
Requestor Name
Applicant Email
Requesting telephone number
Requesting Location
Name Organization
Name of assignee
Element status modified
When the status of an element is modified on monday.comTrigger
Element ID
Element name
Creation date
Update date
Frame ID
Frame name
ID to group
Group's name
Group color
New created user
For each new user created on ZendeskTrigger
Name
Telephone
Location
User Tags
Creation date/time
User organization
Create element
create an item on monday.comAction
Element name Required
Create ticket
create a ticket on ZendeskAction
subject Required
Applicant's name Required
Requestor's email Required
Applicant's telephone number
description Required
Ticket Tags
Assigned
Select type
Select priority
Select status
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When a new ticket is inserted in a certain view on Zendesk, create an item on monday.com
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By connecting the apps you use through Pluga, you can automate various processes in your routine and have time for tasks that really matter. monday.com
Projectmonday.com is a project management and team work platform that allows creating custom workflows, managing tasks, tracking progress, and collaborating with teams.
Integrations with monday.com Visit monday.comZendesk
SupportZendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.
Integrations with Zendesk Visit Zendesk