Integrations with Zendesk

Ploomes
ploomes - Pluga
CRM

Ploomes

8 automations

Automations
Sympla
sympla - Pluga
Event

Sympla

6 automations

Automations
Google Sheets
google_sheets - Pluga
Spreadsheet

Google Sheets

5 automations

Automations
Google Calendar
google_calendar - Pluga
Calendar

Google Calendar

5 automations

Automations
HubSpot
hubspot_crm - Pluga
CRM

HubSpot

5 automations

Automations
Hotmart
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Product Info

Hotmart

4 automations

Automations
Superlógica Assinaturas
superlogica - Pluga
Payment

Superlógica Assinaturas

4 automations

Automations
Omie CRM
omie_crm - Pluga
CRM

Omie CRM

3 automations

Automations
Moskit CRM
moskit - Pluga
CRM

Moskit CRM

3 automations

Automations
Pipefy
pipefy - Pluga
Project

Pipefy

3 automations

Automations
ActiveCampaign
active_campaign - Pluga
CRM

ActiveCampaign

3 automations

Automations
PipeRun
piperun - Pluga
CRM

PipeRun

3 automations

Automations
RD Station Marketing
rd_station - Pluga
Marketing

RD Station Marketing

3 automations

Automations
Ramper Marketing
lahar - Pluga
Marketing

Ramper Marketing

2 automations

Automations
Eventbrite
eventbrite - Pluga
Event

Eventbrite

2 automations

Automations
Pipedrive
pipedrive - Pluga
CRM

Pipedrive

2 automations

Automations
SendGrid
sendgrid - Pluga
Transactional Email

SendGrid

2 automations

Automations
RD Station CRM
plugcrm - Pluga
CRM

RD Station CRM

2 automations

Automations
Excel
excel - Pluga
Spreadsheet

Excel

2 automations

Automations
Airtable
airtable - Pluga
Project

Airtable

2 automations

Automations
MemberKit
memberkit - Pluga
Product Info

MemberKit

2 automations

Automations
Leadlovers
leadlovers - Pluga
Marketing

Leadlovers

2 automations

Automations
Meets
meets - Pluga
CRM

Meets

2 automations

Automations
Mautic
mautic - Pluga
Marketing

Mautic

2 automations

Automations
Agendor
agendor - Pluga
CRM

Agendor

2 automations

Automations
E-goi
egoi - Pluga
Marketing

E-goi

2 automations

Automations
Gmail
gmail - Pluga
Email

Gmail

2 automations

Automations
Pluga Webhooks
pluga_webhooks - Pluga
Developer tools

Pluga Webhooks

2 automations

Automations
Kiwify
kiwify - Pluga
Product Info

Kiwify

1 automations

Automations
Kommo
kommo - Pluga
CRM

Kommo

1 automations

Automations
Todoist
todoist - Pluga
Project

Todoist

1 automations

Automations
TikTok Ads
tiktok_ads - Pluga
Ads analytics

TikTok Ads

1 automations

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monday.com
monday_com - Pluga
Project

monday.com

1 automations

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Microsoft Teams
microsoft_teams - Pluga
Communication

Microsoft Teams

1 automations

Automations
Linkedin Lead Ads
linkedin_lead_ads - Pluga
Ads analytics

Linkedin Lead Ads

1 automations

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ClickUp
clickup - Pluga
Project

ClickUp

1 automations

Automations
Jotform
jotform - Pluga
Forms

Jotform

1 automations

Automations
Gravity Forms
gravity_forms - Pluga
Forms

Gravity Forms

1 automations

Automations
Microsoft Outlook
outlook - Pluga
Email

Microsoft Outlook

1 automations

Automations
NectarCRM
nectar_crm - Pluga
CRM

NectarCRM

1 automations

Automations
Discord
discord - Pluga
Communication

Discord

1 automations

Automations
Google Lead Form
google_lead_form - Pluga
Ads analytics

Google Lead Form

1 automations

Automations
Jira Software Cloud
jira - Pluga
Project

Jira Software Cloud

1 automations

Automations
Ramper Pipeline
linkseller - Pluga
CRM

Ramper Pipeline

1 automations

Automations
G Digital
gdigital - Pluga
Marketing

G Digital

1 automations

Automations
Asana
asana - Pluga
Project

Asana

1 automations

Automations
Google Forms
google_forms - Pluga
Forms

Google Forms

1 automations

Automations
Trello
trello - Pluga
Project

Trello

1 automations

Automations
Slack
slack - Pluga
Communication

Slack

1 automations

Automations
Mailchimp
mailchimp - Pluga
Email

Mailchimp

1 automations

Automations
Ads analytics

Facebook Lead Ads

1 automations

Automations
Typeform
typeform - Pluga
Forms

Typeform

1 automations

Automations

Possibilities with Zendesk

Check out the use cases to automate and make the most of integrations with Zendesk

Zendesk-icon

New created user

For each new user created on Zendesk

Trigger

Information from Zendesk that can be used and sent to other apps.

Name

Email

Telephone

Location

User Tags

Creation date/time

User organization

Zendesk-icon

Ticket inserted into a view

When a new ticket is inserted in a certain view on Zendesk

Trigger

Information from Zendesk that can be used and sent to other apps.

id

Type

Subject

Description

Priority

Status

Tags

Creation date

Creation time

Requestor Name

Applicant Email

Requesting telephone number

Requesting Location

Name Organization

Name of assignee

Zendesk-icon

Create ticket

create a ticket on Zendesk

Action

Fields in Zendesk that can receive information from other apps.

subject Required

Applicant's name Required

Requestor's email Required

Applicant's telephone number

description Required

Ticket Tags

Assigned

Select type

Select priority

Select status

Didn't find your use case? Send suggestion.

Trusted by over 10.000 amazing companies

Create integrations with Zendesk
and say goodbye to manual (and tedious) tasks!

By connecting Zendesk to the apps you use through Pluga, you can automate various processes in your routine and
have time for tasks that really matter.

Automatic transfer of your contacts' information to other apps

Automating the transfer of your contact base (leads) information to other apps can greatly facilitate tasks that involve managing them.

At Pluga, you can do this with ease and also helps optimize the work of people, avoiding possible human errors.

Card with contact information being sent to other apps

Automate your sales tracking

With the help of Pluga's integrations, you can put your business's sales control on autopilot. This way, tasks surrounding inventory, finance, and logistics can be more aligned and optimized, directly impacting your customer's satisfaction.

Data from a new sale being sent to a spreadsheet

Automated financial control

Dealing with finances requires a lot of attention. For this, integrating apps can be a great ally! With Pluga, you can connect your financial management software and payment methods to other apps to automate tasks involving the organization of your finances.

Data from a new charge being sent to an invoicing app

Reduce communication noise - and rework!

If your company uses any type of internal communication tool, it's possible to automate the routine of notifications and alerts within it.

At Pluga, for example, you can connect this software to your project management platform so that every time a task changes status, this is communicated in a channel. In other words, it increases productivity, reduces communication noise, and avoids possible rework.

Automatic notification in the internal communication app

Customized alerts for customers

Often, personalized communication is what will captivate a customer to keep them interested in your brand. But doing this manually is almost impossible. Using Pluga, you can send these notifications automatically without losing personalization.

Automatic message sent to the customer's WhatsApp

How to integrate Zendesk with Pluga?

Pluga allows you to create integrations between Zendesk and various other apps in a simple, practical way without needing to write a single line of code. See the steps to automate your tasks and start focusing on what really matters.

  • Trigger and source app of the integration

    What is the integration trigger?

    The trigger is the step that initiates automation. In the integration, it is selected after choosing the source app. Based on this choice, you can define what will happen in the destination app of your automation.

  • Action and destination app of the integration

    What is an action within an automation with Zendesk?

    An action works as a response to the selected trigger. In other words, it occurs from the moment the trigger is activated: when something happens in the app selected as the source, the action will be performed in the destination app.

  • Information mapping of the integration

    How does information mapping work?

    Mapping is where you configure which information captured from the source app will be sent to each of the fields in the destination app(s). In this step, you define which information from one app should fill the fields of the other software.

  • Integrations with multiple actions among more than two apps

    Is it possible to have more than one action?

    Through Pluga, you can create automations integrating multiple apps at once. For example, you can integrate an ad app + online spreadsheet + internal communication software, so when the trigger is activated, the first action is executed, and a notification is sent to your team.

Zendesk-icon

Zendesk

Support

Zendesk is a customer support and service platform. This app provides features to manage support tickets, offer multichannel support, automate responses, and analyze support performance.

Visit Zendesk

Frequently Asked Questions

  • With Pluga, you can integrate the app Zendesk with over 52 other software platforms and automate various business processes and tasks. Just follow these steps:


    • 1. Log in or sign up (for free) at Pluga and click on “Create Automation”;
    • 2. Select the source app and trigger;
    • 3. Connect the app;
    • 4. Select the destination app and action;
    • 5. Connect the app account;
    • 6. Make the necessary adjustments, specifying which data will be sent from one app to another.
  • At Pluga, you can make several integrations for free with the free plan. Additionally, you have the option to try all features for 7 days at no cost to create integrations between Zendesk and other apps.

    We also offer three other plans, with prices ranging from $17 to $65 per month, which include premium automations and features, as well as a higher volume of events and automations. For companies with specific needs, we have the Enterprise plan, designed to offer customized solutions beyond the resources available in other plans.

    Check out Pluga's pricing page for more details.

  • The number of integrations between Zendesk and other apps on Pluga will depend on the chosen plan.

  • No. Pluga is an intuitive platform that allows the creation of integrations between Zendesk and other apps without any technical knowledge required.

  • Integrating Zendesk with other apps allows you to automate various activities (such as marketing, sales, customer service, and internal communication) and eliminate potential human errors.